There are often threads when posters are complaining about the bad behaviour of friends/family/colleagues etc. The general consensus is that you should say something at the time in a firm but polite manner.
However has anyone ever done this and got the result that they wanted i.e. an apology/change in behaviour?
In my experience people who behave badly don't take well to these sort of comments and get aggressive/rude/cry etc?
So anyone got any stories of when it has actually worked or is it simply better to avoid these people?