Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To expect a cleaner to clean the front of kitchen cabinets and the tiles walls in the bathroom?

16 replies

hooliodancer · 14/08/2018 17:04

And clean the towel rail.

Most boring AIBU EVER I know...

I was recommended the cleaning company by a friend. The owner quoted me £40 to clean my 2 bed house.

There are 3 of them, they stay 30 minutes. They seem to just dust, Hoover and mop but not actually clean anything, eg floor had been mopped but there were stains still.

The kitchen cabinets hadn't been done at all. Bathroom tiled walls were still dirty.

I have complained, but genuinely don't know if I am expecting too much?

OP posts:
Livedandlearned2 · 14/08/2018 17:15

You're not expecting too much if you specified what you wanted. Are you going to use them again?

JuneDonnelly · 14/08/2018 17:18

That's really expensive, OP! And yes you should've had a decent job done - especially for that price!

I wouldn't use them again.

IamtheDevilsAvocado · 14/08/2018 17:21

So it's 90 mins cleaning for 40£?? That sounds a lot.... Probably you'd me better employing an individual and agree what tasks will be done at what interval....

Some crap cleaning companies I've come across... They just run in with a wet cloth... And if the rest doesn't look to bad... They leave it....

Weelis02 · 14/08/2018 17:33

I've done this job self employed for over 4 years now. If youve asked them to do they things and they haven't done it then I'd get shot of them.
I always ask a new client what exactly they would like done and/or ask them to write a note of everything to keep up both right. Very expensive price for doing a crap job. Definitely look into someone else. All agencies seem to employ anyone and everyone

PaddysMarket · 14/08/2018 17:37

Get a cleaner that works by themselves. I can imagine if there is 3 they are rushing round to get finished early or to sit in the car.

thethoughtfox · 14/08/2018 17:41

Really expensive I'm paying £40 for 2 cleaners for 2 hours, so 4 hours total.

hooliodancer · 14/08/2018 17:48

Yes, I thought so. I asked for a recommendation, thought that that would mean I got someone good.

I will leave a list tomorrow. Then sack em if it is still shit.

OP posts:
NorthernSpirit · 14/08/2018 18:04

Jesus. £40 to clean a 2 bed house? What do you expect? The minimum wage is £7.83 per hour - so that’s just over 5 hours.

I’ve just paid £144 to deep clean a 1 bed flat - it was spotless.

Nacreous · 14/08/2018 18:07

£40 for 1.5 hours work sounds like quite a lot of money per hour to me! That’s nearly £27 per hour!!

SisterNotCisTerf · 14/08/2018 18:10

Cleaning cabinet doors wouldn’t be part of a standard clean, you need to specifically ask them to do that and work out what job they will miss out in order to do it or add on extra time.

£40 for 90 minutes!! Shock I need to raise my rates!

Neshoma · 14/08/2018 18:27

My cleaner does a general clean and if I want something specific I write in a book we use. Things like washing the windows or washing cupboard doors own.

£20 for 2 hours once a fortnight.

DisplayPurposesOnly · 14/08/2018 18:34

I wouldn't expect kitchen cabinet fronts or general bathroom tiles to be done, unless I'd specifically asked for that. (My bathroom is tiled on three walls but the only ones that are cleaned are the ones above the basin and the ones in the shower cubicle. To be fair, the others don't really get dirtied.)

£40 for 90 mins is a lot. My non-agency cleaner charges £10 per hour.

SilverySurfer · 14/08/2018 19:18

My cleaner wouldn't clean kitchen cabinets and bathroom tiled walls every week but would do them on a rota with other jobs such as cleaning inside of fridge, taking down curtains for washing etc.

As others have said, you need to be clear what you want them to do.

Pinkprincess1978 · 15/08/2018 06:55

I clean my kitchen cupboards once a week when I do a proper clean of my kitchen (the bottom ones need it, my kids and DH are filthy and always spilling things down them!)

Bathroom tiles get done less often, usually just the ones than need it or with toothpaste splatters but I would expect both to be done as part of the normal clean. These are not deep clean jobs surely?

And £40 for 1.5 hours work is an awful lot I'm sure you could get better value elsewhere.

John4703 · 15/08/2018 09:23

We pay about that amount for a monthly clean. It is usually three cleaners who get the place clean. The bathroom tiles are cleaned and the kitchen cupboard doors.
Other stuff does not get done every time, each time one or two pieces of furniture get moved and cleaned behind so nowhere is ever very dusty. Everywhere is dusted and all floors are clean. They also make the bed which is lovely to have done.
You pay to have the place cleaned and it shoutld be clean.

Dontgiveamonkeys1350 · 15/08/2018 12:31

Wow. The problem with a company is they get paid regardless. They probably stay an hour even that. I am a cleaner. I get my jobs on Facebook. And people recommend me. Go onto Facebook and ask for people to recommend a cleaner they use.

When I go a job to have a look. I wrote everything down. I then come back with a complete list of what was asked. They check it and then sign it. I do what is on the list. When I leave a job I have another sheet with all this written down. I then tick what I have done. No confusion.

New posts on this thread. Refresh page