To moan about Aldi treating me like a child?

[augustmonster]

Their food is great. I am happy with the price I pay for my weekly shop.

But I am sick, sick, sick of being told how I have to place my trolley at a certain way at the checkout. I have rheumatoid arthritis in one of my wrists and fingers, and I find it much, much easier to stand next to the checkout and load my trolley across my body, rather than take the weight of the goods across the length of the trolley as they would like me to stand.

The last three times I have been to Aldi, they have insisted that I need to put the trolley the way they want it. On every occasion I have said that I prefer it this way, and on one occasion they refused to let me, saying it was store policy.

Today I explained to the assistant that I find it easier to pack my bags a certain way round. He said, "Fine but we actually have a no packing policy." I think he meant that I was supposed to use the packing shelf. I laughed because I was packing faster than he was scanning (a feat, I know, but I have one of those cool Lakeland trolley shopping bags).

I was not causing an obstruction (miles away from anyone else), and I have no idea why this is policy, but AIBU to think that they can mind their own bloody business about how I load my trolley? I have no wish to start discussing my medical condition with strangers.

I love Aldi’s efficiency in getting stuff scanned and people through the tills as quickly as possible. Annoys me when people faff about at tills packing stuff and then are almost surprised when it comes to paying.

i hear you op
Every fucking week “not with arthritis it isn’t” is my reply to their “it’s easier with the trolley the other way”

And my bag is on the back so I’d sooner it’s nearer me.
It really fucks me off, I’ve been packing my bags for 40 years, I know how to fucking pack like they know how to scan. Let’s just leave each of us to our respective roles.

@LimboLuna Sorry to hear you have the same problem. Even without arthritis, I'm minded that so long as I'm not causing an obstruction or holding things up, it's none of their bloody business how I want to load my trolley!

I load the conveyor belt in the order of stuff I want to chuck in my bags, ie jars first, lighter stuff last. I do pack but it is a case of chuck into one of their bags stood up in the trolley.

Both stores I go to seem intent on not scanning the shopping in the order I put it on the belt, drives me potty. Always feel its a bit of a PA move on their part. Ie reach over the jars for the box of cereal!

Result is I go infrequently for odd bits and pieces!

When I first used Aldi forty years ago there was no space by the til, goods were loaded into a second trolley and you went off to pack. I can't stand people who pack at the til, usually slowly. Often wondered what Aldi in the US copes with customers who expect never to pack their own stuff.

Just say that's how you're doing it as long as it's not causing an issue for anyone else. If they don't leave it just leave the stuff on the conveyer belt and go elsewhere.

I genuinely can pack as quickly as they scan and if someone has to wait one minute its no different than me having to wait while the person if front of me roots around for their card. Or chases after their toddler . I can gaurantee you l will be out of there as quickly as anyone firing them into the trolley. I have it down to a fine art.

I hate Aldi and Lidl and the way they throw their shopping at you, it's ridiculous.

unless you have to use the handle of the trolley as a support there is no reason that swooshing the trolley round, nose in to the cashier is any more difficult for anyone to load.

in fact, the designated position of trolley, nose in and you standing at the till ready to pay is the ideal position just to pick up your groceries and put them in

no having to hoist the bits and bobs over the highest end with the handle

I really cannot see why your way could better ...except if you need to be holding onto the handle, but then you'd surely be better to lean against the counter and have both hands free?