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to feel upset at the greed of some people

82 replies

happyfrown · 22/07/2018 13:00

this will get me thumbs down but need to vent.

ive had my oven for around 5 maybe 6yrs, well looked after and clean. was gutted when a few months ago the fan went on the blink and I have to prod the fan to start the spin. i looked on ebay for the part, around £30. but watching the youtube vid to fix it didn't make me feel confident to do it myself.
so went to my local appliance shop. not a branded place more like second hand goods. asked if they sell any parts and if they do repairs. was told no don't sell parts. so i said ok if i buy the part off ebay could they repair? then he said they do do the part to order in but was more then ebay price but wont fit it? he said to have a look around if he had any cookers to buy. told him i don't need a whole oven just that part. sorry and left.
so last week the grill decided to pack up Sad only half the grill works. looked up that element possibly needs changing. again not something i comfortable with.
went to a different place, again new and second hand type. walked in asked about parts and repair. got a arsey reply along the lines of ''ooh you looking at £90 for fan motor, how ever much for an element then the repairs fee your looking at oh i don't know £200 plus. your better off buying new''

yes of course cos that will line his pocket more! i said i aint got the money for a new oven. mentioned that i found parts online cheaper if i can just get it fix. got a straight up no. even suggest i ask my family for money to buy new. family i don't have.

i understand they are making a living, i get they might be struggling and need every sale. i just get upset that if i could help someone i would. they would still get some of my money but not money i aint got.

OP posts:
TinklyLittleLaugh · 22/07/2018 17:59

Surely that's nonsense about ovens lasting 5 years?

We moved to our new build house 12 years ago. Built in oven, fridge and dishwasher have lasted since then. Tumble dryer was bought when we moved in, washing machine maybe 10 years ago. None of them have been replaced. I have a 15 year old fridge freezer in my garage that works fine.

Yes some things have been repaired, by DH or professional, but all are working fine. I mean what can actually break in an oven? It's not very advanced technology. New element maybe, new fan. We bought a new control knob when one cracked. It's ridiculous to be chucking appliances out after 5 years.

Downtheroadfirstonleft · 22/07/2018 19:13

Running a business is not greed OP.

Bluelady · 22/07/2018 19:13

Completely agree. Our oven's 18 years old and still going strong.

WonkyWay · 22/07/2018 19:45

happyfrown. Please don’t worry about the nasty posters on this thread. You are coming across as much nicer than them.

I get where you were coming from with your original OP. It’s frustrating to be charged so much more in one place when you can get the same (possibly?) on eBay for so much less. However I th8nk everyone is correct when they say you have to consider all the costs of running the buisness and the fact the buisness needs to make a profit.

Good luck on finding a cheap repair or a cheap new oven.

happyfrown · 22/07/2018 20:21

It's OK wonkyway I'm leaving them all to talk amongst themselves. I've said I worded it wrong and that id asked in the wrong place. Repeated I was willing to pay for repairs and not for free. Nothing more I can add to the thread. So posters can say what ever makes them feel better.

OP posts:
Shumpalumpa · 22/07/2018 20:31

You could perhaps respond to the posters who have explained why a shop won't repair your oven with the parts you find on eBay. That would be the polite thing to do.

happyfrown · 22/07/2018 23:01

I did shumpa. I said upthread I assumed that as they take in and repair second hand that they would do repairs. and I also said people were right that id asked in the wrong place. that I will be getting a new one.

I also said thanks for your replies. I see all your points at 14.27.
after this point I don't see the need to keep repeating myself? I did ask mumsnet to delete thread to save posters wasting their time, but they haven't.

OP posts:
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