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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Or give them another chance?

30 replies

Mamapig1985 · 07/07/2018 15:59

Got everyone up early this morning to get DD to dance class for 9am, been booked for 3 weeks. This was her first class (free induction). 20 min drive away.

So we get there and nobody at the venue...I FB message the organiser who then says ‘oops sorry forgot to message yesterday class has been cancelled!’ 🙄 she then seemed peeved when I pointed out her shortcomings in organisation! She apologised and has offered to rearrange and also pay for induction fees and t-shirt should DD decide she likes it! AIBU to be pissed off and want to tell them to shove it or give it another go?

I’m 6 months pregnant, hot and knackered atm and didn’t need to be messed about! Grrrr

OP posts:
bridgetreilly · 07/07/2018 16:01

Depends how much you care about your daughter joining the class or not. Maybe there are other classes nearer and better organised. Or maybe not. How can we possibly tell?

Original poster
Mamapig1985 · 07/07/2018 16:24

There’s a few other options closer but this one had good reviews and case recommended.

Tbh it was more a question of was I rude to call her out on being poorly organised or are my expectations too high?!! I’d be mortified if I did that to someone...DD was quite upset and there was another little girl there too who was also upset. They are only 4

OP posts:
Shumpalumpa · 07/07/2018 16:28

I wouldn't bother again unless they are the only viable option?

Did she really say oops? That's wanky.

Iamagreyhoundhearmeroar · 07/07/2018 16:33

You were going for a free induction class. I appreciate your time was wasted, but she doesn’t actually owe you anything, does she?
If you don’t want to try again, don’t.

BasicUsername · 07/07/2018 16:34

I get why you were pissed off initially, but I don't really think that there is much else she can do, if she has offered to re-arrange, pay the fee and provide your daughter with the free class t-shirt.

What would it take to make you happier?

Original poster
Mamapig1985 · 07/07/2018 16:35

No it’s not that we are owed any money for the missed class...it’s more the rushing around in the morning, the time wasted and also having to them explain to an upset 4 year old why they aren’t able to do the dance class she’d been looking forward to all week.

OP posts:
Iamagreyhoundhearmeroar · 07/07/2018 16:37

Were there really only two children there for a free taster session? Has she just started teaching?

Original poster
Mamapig1985 · 07/07/2018 16:38

She only offered the freebies after I kicked up a fuss. Initially she didn’t apologise just gave a really lame excuse for her shit organisation and I called her out on it and she then became very defensive.

I think it’s just a vent tbh at how crap and unprofessional some people can be!

OP posts:
Original poster
Mamapig1985 · 07/07/2018 16:40

No we were the only newbies joining today...the other little girl had been before but obviously her parents hadn’t got a call/message either. There are plenty of regulars who are all on a WhatsApp group apparently who did get the message!

OP posts:
frasier · 07/07/2018 16:42

Can you try more than one class so you get a feel for them?

When DS was a baby we went to a music group that was disorganised. It toured several venues each week and if you missed one the organiser would say just pop along to another ad hoc. This meant that occasionally far too many people turned up and it was chaos. The owner got wind and started turning people away, even though we’d paid (and I’d had a taxi fare also). Bloody annoying. Choose your class wisely.

ZenNudist · 07/07/2018 16:45

I think you are being very harsh. I bet she will be glad if you dont join. These things happen. Chill out. You are teaching your dd to be hughly strung too.

Original poster
Mamapig1985 · 07/07/2018 16:50

🙄 jeez.....

OP posts:
JennyHolzersGhost · 07/07/2018 16:50

Very unprofessional. I’d steer well clear.

Original poster
Mamapig1985 · 07/07/2018 16:53

frasier yeah I think I’ll do that. At least I didn’t pay anything other than petrol/time today but I would have been annoyed to have paid the class fee/taxi fare.

I think the other little girl that was let down today had paid and they weren’t best pleased either!

OP posts:
motortroll · 07/07/2018 16:53

I don't think yabu. If I was that person (and I have made some monumental mistakes at work before!!) I was be "omg I'm so so sorry, I completely forgot you were planning to come, let me make it up to you....."

I mean you might still not be happy about it but at least you would feel like she genuinely forgot and it wasn't that she cba!

Iamagreyhoundhearmeroar · 07/07/2018 16:54

You said it was a free induction class? Why had the other child paid?

Original poster
Mamapig1985 · 07/07/2018 16:57

@Iamagreyhoundhearmeroar first session is free to see if the child likes it but we were the only newbies this week. The others had all been before and signed up. It wasn’t exclusively for new joiners so the other people that hadn’t got the message had been the week before and signed up/paid

OP posts:
frasier · 07/07/2018 17:03

Iamagreyhoundhearmeroar This is normal practice. A newbie will just join the existing (paying) group for a free trial basically.

Ilovehamabeads · 07/07/2018 17:04

My DD’s dance school is completely chaotic. I’ve put up with it with increasingly less patience as my DD loved the class. She’s 13 now (I’ve put up with this shit since she was 4) and has finally decided to quit. In my experience it doesn’t get better, if you’re pissed off now on day one I’d find somewhere more organised!

PitterPatterOfBigFeet · 07/07/2018 17:08

I think you're over reacting a tad. Yes it's annoying (especially pregnant in this heat) but it's probably just because you're just going for an induction and aren't on the regular class contact list. I would give them another go.

frasier · 07/07/2018 17:13

The trick is to be ruthless about times and dates. The next music school we went to is very strict. If you are late you have to sit outside the door until a song has ended so as not to interrupt, they like to know if you are going to be absent if possible (because they organise parts in advance) etc.

They return the courtesy by being very professional and making sure we are told about any cancellations or changes. They have never let us down.

ChristmasFluff · 07/07/2018 17:47

Free tasters are to give you an idea of what to expect when you pay. You've been given a clear idea. I'd knock it on the head and find something else.

frasier · 07/07/2018 18:34

Good point ChristmasFluff

Original poster
Mamapig1985 · 07/07/2018 18:47

@ChristmasFluff this was my thinking too. Not exactly off to the best of starts! I’m still chuckling at one pp who said I was ‘highly strung’ for caring though 🤣

OP posts:
NewYearNewMe18 · 07/07/2018 18:51

To err is human. We all make mistakes , have over sights.

Presumably as the reviews are good, this is a one off.

I appreciate its hot, you're frazzled but you sound like that parent....