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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to think this missent email was bloody rude?!

40 replies

Nerecka · 02/07/2018 16:23

My ds took an exam for a sporting organisation, he failed it and the assessor was really rude and basically said he was terrible!

Because he was so taken aback we asked the organiser for some written feedback so he could improve for next time as he still wants to continue with the exam side of the sport.

The organiser said if I wanted any more information I would have to make a formal complaint to the sports HQ. I then received another email from the Head of training of the particular sport saying "good reply, hopefully she'll cool down be quiet and go away now!" Clearly this wasn't meant for me!!

AIBU to think this is bloody rude and actually asking for feedback is completely acceptable? Its not as though I was asking them to pass him!!

OP posts:
Original poster
Nerecka · 02/07/2018 17:02

I'm not going to take it any further as ds wants to retake the test and I'm worried I've already jeopardised it for him Sad

Honestly I thought asking for feedback would be fine.

OP posts:
BackToTheFuschia7 · 02/07/2018 17:03
Shock

Awful! You did nothing wrong asking for feedback. If the response was from the head of the organisation they obviously have a culture problem in how they treat customers. Name and shame.

Original poster
Nerecka · 02/07/2018 17:04

It's notorious tbh. Not sure why I expected them to be helpful.

OP posts:
nancy75 · 02/07/2018 17:05

I’m interested to know the sport too!

nancy75 · 02/07/2018 17:06

Is the organisation a governing body or just the training org?

SoupDragon · 02/07/2018 17:06

I would reply to the email saying “I don’t think this was meant for me” and leave it at that.

Original poster
Nerecka · 02/07/2018 17:07

It's a training irg. I idnt want to say as I'm getting really worried that they'll never pass ds now Sad

OP posts:
TeenTimesTwo · 02/07/2018 17:08

So you think they took asking for feedback to mean 'I want to challenge the decision' rather than 'how can I improve'?

I'd be tempted to reply in a conciliatory manner to the email.
Just to clarify, we were asking for feedback as DS is really keen to progress in the sport but after the verbal feedback he was a bit confused as to why he failed. He/we would like to understand better so he can improve with a view to retaking the test sometime.

Original poster
Nerecka · 02/07/2018 17:12

That's almost word for word what I did say!

OP posts:
Bunnyfuller · 02/07/2018 17:23

Not a TAAT, but, honestly, this one wasn’t me!

Original poster
Nerecka · 02/07/2018 17:23

huh?

OP posts:
Bunnyfuller · 02/07/2018 17:25

I had a text disaster yesterday. Right text, very much wrong person.

ButterChickenwithyellowrice · 02/07/2018 17:30

do not got public. it will humiliate your child and be searchable for his entire life.

Original poster
Nerecka · 02/07/2018 17:36

I am not planning to!!

OP posts:
Original poster
Nerecka · 02/07/2018 17:36

Ha ha bunny

OP posts:
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