Had personal experience of a private carer who has been investigated twice by SS after two complaints by different families for safeguarding issues. Issues were not serious enough for SS to take action, but there are massive issues such as a total lack of confidentiality, with the carer gossiping about the people they are caring about.
Carers should have a registration body overseeing them, that they could be struck off from. Because at the moment for a carer working privately for vulnerable people, there is real no oversight.