To be mystified by this ?

[wedothebestbbqs]

Cleaners came today to my flat. As part of their time they change my double bed , last week they said if I didn't have time to strip bed no problem , just leave out sheets and they will strip and change. Great, handy for when I am rushing about with kids.
So today I get home and go to wash my dirty bedding, but can only find the dirty bottom sheet. All new bedding nicely made up , but duvet and pillowcase gone AWOL! Flat is tiny so where on Earth are they?! Have texted the cleaners a few hours ago but no response. AIBU to be mystified by the disappearance of some large pieces of fabric ?

I wouldn't complain - I would take the angle of letting them know that's not what you prefer and in future please take the sheet off. I would again offer to strip the bed in case that was the issue.

FYI, OP, we never strip our sheets. Every cleaner we've ever had stripped the bed and changed the sheets to new ones we left out.

If I were you, I'd get them to do it every time, minus leaving dirty covers on, of course!

I would complain. They specifically told you it wasn’t a problem if you didn’t have time to strip the bed, surely they aren’t dim enough to think that means they don’t have to either?!

If it happens again, mention it to the agency.

Still haven't had a text back from the cleaners which would hint that they know they've been found out. Hmm