Name change because I don't really want to be identified but here goes! I work in a care home and I do all sorts from care work, working in the kitchen, to cleaning! One day I was asked to deliver clothes so I did! I went into a gentleman's room and he is kind enough but we have to take coat hangers as we put clothes in because we need them to hang their clothes up next time IYSWIM and also it takes up space in the wardrobe but that's how we have always done it! Take unused hangers, replace with other hangers with clothes on.
So I did, I told him this and then he got aggressive asking why am I taking them away? I clearly explained why and I said I left a few inside the wardrobe in case he wants to hang any extra clothing, then he shouted saying to put them all back, and said he pays to stay where is and he pays my wages so therefore I should do as I am told!
I said in a polite way that I don't appreciate being spoken to like that but I will put them all back, however it means that we won't have enough hangers to put clothes up and I went on my way! Now I got a phone call, saying he's made a complaint about me saying I was very rude so they wanted to give me the heads up!
Am I in the wrong here? I feel like total shit as it is! I understand they pay a lot of money but seriously that doesn't mean they can talk to me like shit! He hasn't lost his marbles, he is still independent and functional! I am not putting up with being spoken to like shit. All my life I've been in a position where they talk to me like that and I'm not having it anymore. 