I'm sorry, I know this is boring as hell but I need your advice. Back in February I hired a builder to do a small kitchen extension. He seemed great, his quote was reasonable and he made himself available to talk through all of our plans. He is really likeable and I trusted him.
The date for beginning the project was supposed to be April, it's now June and he's been here a total of 2.5 days. He's aways got something else on (he has other jobs - one is at the other end of the country and his OH lives hours away too) or some issue that means he's not available. The house is a total mess with stuff stored every where to make room for this non-existant building work. So far he's dug a hole in the garden to 'investigate the foundations' and built a small stud wall. He's also had plumbers in to fit a new boiler which took a couple of days. He's had £1700 for materials so far and has just requested £2500 to pay the plumber for the boiler (£1500) and fitting (£1000) which took two days.
I rang him today and he couldn't really give me assurances that he could actually find time to do the work, despite obviously saying otherwise back in February. I'm scared to let him to do any more now given that we need to open up the back of the house and can't do with that going on for months and months with him doing nothing.
Would IBU to sack him at this point and give him less to pay the plumbers given that the stud wall he built could have cost £700 max in labour and materials (had an almost identical one built last year by a different builder). He's been here 2.5 days in 8 weeks but I can't force him to come more often
how the hell do people make builders do what they say they will?