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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to still be furious with Hotpoint/Whirlpool about their refusal to deal with their lethal tumble dryers?

30 replies

TheHodgeoftheHedge · 30/05/2018 16:15

So I'm one of the idiots who spent several hundred pounds on on a Hotpoint tumble dryer a few years ago. The ones that have been proven to burn down your house even if you just leave them plugged in.
I've gone back to arguing with Whirlpool about what to do with it. They are still offering the free modifications but I've seen many people posting about how rubbish their machines have been since their modifications and BBC Watchdog don't even believe these modifications make the machines safe.
Personally I don't trust a company who genuinely don't seem to care that people have lost their homes and lives over these machines. How are they still getting away with this shit? Even despite the fact that one of their fridges caused the Grenfell fire, they are still trading and not giving a damn.

I don't want one of their machines in my house. I've already survived one house fire in my life. I've written to them demanding they remove it. I think it's the least they can do. But they're refusing. Does anyone have any ideas how I make them comply? Or how we raise this issue? There are still thousands of people out there with these death traps who might not know anything. It's appalling.

OP posts:
TheHodgeoftheHedge · 31/05/2018 16:56

Yes @NotAnotherUserName5. I can't believe they haven't been absolutely lambasted for Grenfell, but then I can't believe they haven't been dragged across the coals for their appalling attitude to these flammable tumble dryers. They have people's blood on their hands.

OP posts:
HelenaDove · 31/05/2018 17:04

www.bbc.co.uk/news/business-44125844

HelenaDove · 31/05/2018 17:06

Grenfell had a problem with power surges affecting the entire building Things like toasters were catching fire as well.

TheHodgeoftheHedge · 31/05/2018 17:22

Thanks for that @HelenaDove that's reassuring for their fridge/freezers!

OP posts:
TheHodgeoftheHedge · 01/06/2018 13:00

SUCCESS! Several stroppy emails later (all
copying in the Indesit CEO) and voila! Whirlpool have agreed to remove my faulty tumble dryer :)

OP posts:
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