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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

What does the school have to do now?

140 replies

MrsDylanBlue · 27/05/2018 17:04

My data protection consent form arrived from DS2 school yday.

It contained the slip along with a form which had my address, DS2 dad’s address and his mother’s (who is emergency contact) and phone numbers, our with our Drs info and DS2 medical info and all three of my children’s full names and dates of birth.

The envelope was unsealed and the flap hadn’t even been folded down meaning any number of people may have read it and replaced it.

I have emailed the school alerting them to this and asking them to follow their data protection breach policy.

Can anyone tell me what they need to do now (obvs after half term!). Do they need to contact everyone whose data protection has been breached etc?

OP posts:
AtomicP · 27/05/2018 20:19

*protection

AtomicP · 27/05/2018 20:20

*anyone

Oh Jesus

KalindaBlack · 27/05/2018 20:28

I'm with you in this too OP.
They can't email you this info due to privacy and safety reasons, so have to post it, which obviously hasn't been any safer in this case. Definitely flag it up with the school.

categed · 27/05/2018 20:35

Near miss. Also it may have been sealed at point of leaving the school and become unsealed, bad glue on envelope. You have reported to the school, they will follow their guideline, appologise etc. What you can do is request that they do not post anything to you in future and that you will collect all communication that may contain data from the school in person.
It was an accident, you are correct to flag it to the school. It may be a whole bunch of bad envelopes, or juat a few missed but now they can review and ensure it doesn't happen in the furture.
That's all that can happen. No compensation, no grand gestures,no firing just an assurance to ensure no repeat.

MollyDaydream · 27/05/2018 20:44

I'm with you OP.

School need to be more careful with the personal and sensitive information they hold on children and families.

Sounds like they had no real need to send it through the post anyway.

They won't be fined, but they need to review their processes.

Eastcoastmost · 27/05/2018 20:52

Agree with you, OP, very sloppy and there should be a follow up investigation. Also amazed at how slack people are with their personal information. What happens if confidential info about someone who was adopted or in witness protection got out? This is potentially very serious!

scrumples · 27/05/2018 21:02

This reply has been deleted

Message withdrawn at poster's request.

KalindaBlack · 27/05/2018 21:40

No need to be rude. Our school can't and doesn't.

ScoobyGangMember · 27/05/2018 21:46

Your school can't email?

KalindaBlack · 27/05/2018 22:01

Of course it can email, just not sensitive information.

Haudyerwheesht · 27/05/2018 22:56

What cataged said.

ScoobyGangMember · 28/05/2018 08:34

So it doesn't then.

bbqseason · 28/05/2018 08:49

Smile Re sending confidential info out via normal post as opposed to recorded delivery ** - this is usual practice eg in the NHS. Letters are sent out all the time with medical info, diagnoses, test results on etc. They are marked 'confidential' though.

bbqseason · 28/05/2018 08:56

They wouldn't be able to email it without adding some adding additional security measures such as Egress Switch.

MrsDylanBlue · 28/05/2018 18:09

I would rather be emailed to and from a secure email.

I know the NHS won’t donthis though and are the last people in the world still using Fax which is the least insecure method in the world.

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