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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask how much your cleaner gets done in 2 hours?

14 replies

MySoggyBottom · 14/05/2018 21:52

Hi all,
New cleaner started today and I'm just trying to gauge the amount of work she did on the time.
Our last cleaner ( we moved out of her area) was an absolute machine and could strip the house from top to bottom on 2 hours and still have time to organise the tins in the cupboard ( she had a bit of a thing, each to their own!)
Our new one only managed downstairs and didn't do the playroom. She did a lovely job and things are noticeably cleaner. AIBU to feel a bit Hmm that she didn't finish, or am I just a bit spoiled by our previous god send? I didn't leave her a list as I never left one for my other cleaner and when we interviewed the new one, she said that was fine as she would see what needed doing and just crack on

OP posts:
TeaBelle · 14/05/2018 21:55

My cleaner takes 3 hours to do 2 floors of my house - that's 2 bedrooms, bathroom and ensuite plus kitchen, living room and playroom.

MySoggyBottom · 14/05/2018 21:57

Thanks, perhaps expecting too much. I'll up her hours to 3 a week and see how we go

OP posts:
Puffycat · 14/05/2018 22:03

Thing is you need to have a chat about what your priorities are. My cleaner is here for 3 hours and does shit loads. It’s a big house but not all of it needs cleaned each time (like spare rooms)
I expect her to do kitchen, lounge, 2 bedrooms & 2 bathrooms plus washing, ironing and taking out rubbish.
She’s great but if she felt she didn’t have time to do it all I’d be happy to compromise or be reasonable about her time and money.

Lanaa · 14/05/2018 22:20

Mine does living room, dining room and kitchen, the stairs and hallway, two bedrooms and two bathrooms in that time. She often has extra time so will change and iron bedsheets or do my ironing in that time. She's a machine though. I don't know how she does it so quickly. It takes me two hours to get up off my fat arse to do the washing up!

Nerdybeethoven · 14/05/2018 23:18

I've had 2 recent experiences. 3 bedroom house. 1 bathroom. Kitchen, living room, dining room.

1st cleaner) Vacuum through, clean bathroom, dust living room and dining room and hall /stairs. Then, either the kitchen, or two of the bedrooms. Not both. So she did alternate weeks: 1 week the bedrooms, 1 week the kitchen. That seemed to work well and filled the 2 hours - she was thorough and it's still more than I could have managed in 2 hours. For my part, I'd spend a while tidying up and moving things before she arrived so she had a clear run.

2nd cleaner) seemed a total machine. Would get the whole house (minus the cluttered smallest bedroom) in 2 hours. I couldn't believe it. Then she started cutting corners and leaving 5 mins / 10 mins /15 mins earlier, claiming to have done everything. That really pissed me off so I sacked her and haven't bothered since.

personally I'd rather have someone who is consistent and stays the full 2 hours, and gets done well what she can, rather than someone who is fantastic some weeks, and fucks off early on other weeks.

ILoveDolly · 14/05/2018 23:28

I have cleaner for five hours. House is big and old and we are somehow v dirty!
She does three bathrooms and another toilet, the bedrooms and upstairs areas Hoover and dust, usually tidy up a bit, downstairs and kitchen, bins plus ironing. Seems to fill the time well.

BackforGood · 14/05/2018 23:39

Also, it will take longer first time round, and she will speed up when she get's into the swing / gets to know your house.
My cleaner now does in about an hour and a quarter what it took her 2 hours to do on the first time she was here. she told me that before she started, that first time or two would take longer.

mump0ints · 14/05/2018 23:45

3 hours to do entire house except the study. That’s two bedrooms, two bathrooms, large kitchen, dining room, sitting room, playroom, laundry and cloakroom. I pick up everything before she comes, she just cleans not tidies. She is a machine.

CalF123 · 15/05/2018 01:06

I think with cleaners you have to be clear about what you want done i.e. if you want the kitchen done from top to bottom or the stairs hoovered- tell her. That way she knows what to focus on rather than guessing what you might want done, as all her clients will have different priorities and it's obviously impossible to do everything in 2 hours.

Cantbelieveit101 · 15/05/2018 02:36

5 bedroom, 3 bathroom, 2 living areas. Tile throughout, carpet only in bedrooms.

Cleans all three bathrooms, wipes down kitchen benches and cupboard fronts, vacuums and mops throughout.

Wipes down laundry, all window sills.

When needed wipes down fan blades, and windows.

mindutopia · 15/05/2018 04:19

Hoovers all rooms (4 bed house), cleans surfaces, taps, etc in 2 bathrooms (sometimes does bath, sometimes not), cleans toilets, wipes many surfaces (like bedside tables, kitchen counters), mops kitchen and hall, puts dishes away and cleans sink (under the gross washing up bowl), scrubs mud room floor, and tidies things like folding blankets in lounge and doing ludicrous things like folding the ends of the loo roll (!!). Some of it is what we specifically ask for (hoovering, cleaning bathrooms), other just because she’s a machine and can’t stop. She’s brilliant. I have no idea how she gets that much done in 2 hours.

Inbedbyeight · 15/05/2018 11:27

I couldn't believe my luck when I stumbled across this post, as my DH and I have just employed a cleaner through an agency to clean 2 hours a week and her first day was yesterday.

We live in a flat spread over two floors. Downstairs is wooden flooring with kitchen, lounge, dining room/bedroom and one bathroom. Upstairs is mainly carpet with two bedrooms and another bathroom. We supply the cleaner with all our own cleaning products, mop, hoover etc, as the agency says it is to keep costs down but to be honest has been a massive pain as our hoover broke the day before she arrived so we left her a note saying that we would have a replacement before she arrives next week, so she obviously didn't hoover anything. In two hours she appears to have mopped the floors and stairs, cleaned the lounge, dining room, downstairs bathroom and kitchen but hasn't touched anything upstairs ie bathroom isn't cleaned neither are bedrooms. Although on closer inspection of the kitchen, it wasn't cleaned to a very good standard and I ended up doing bits of it again. I just feel that in two hours only doing one floor of the flat and that isn't including any hoovering etc, and not to a particularly high standard, is not really worth the money. The floors were well cleaned but I can mop them all myself in twenty minutes. I am debating asking the agency to send out another cleaner as I think having a cleaner is a real luxury than my DH and I work really hard to afford and I don't want to be paying for something I don't really think is worth it. Or should I give her another chance next week?

MySoggyBottom · 15/05/2018 19:35

Maybe give her another week. I'm going to up our hours to 3 and see how we go.

OP posts:
forthelifeofpomme · 15/05/2018 20:58

My last one was a CF. I booked her for 2 hours, and she turned up (twice) with a young friend in tow, and said as there are two of them, they'll stay for 1 hour only. First time I though fair do's and give them a go. To be fair, the younger girl did a brilliant job and I was fairly happy with the work overall. The second time she came with a different younger girl, again for 1 hr, this time they claimed to 'be finished' after 40 mins. How is a house ever finished?! There's always a bit of dirt somewhere, even if it's behind furniture or in a cupboard. Clean the walls, the doors, the windows! Once they'd gone I kept finding bits they'd missed.
So I'm looking for a good cleaner if anyone knows anyone..>!

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