To think this is isn't right? Carbon monoxide related.

[WafflesWafflesWaffles]

Woke up this morning feeling unwell. Headache, dizziness and generally shit. I put it down to coming on my period/the hot weather but I didn't feel up to going to work. I took Dd to nursery and came back home. I felt okay at this point as was annoyed at myself for not going to work.

At home about an hour and started feeling unwell and I fell asleep on the couch which is something I never do. Woke up still feeling rubbish and went to collect Dd.

Dd fell asleep on the couch and she hasn't had a day time nap for months but again I put it down to the weather.

I put a chicken in the oven and about two hours later the carbon monoxide alarm started going off. Not just a random beep, it was a continuous beep for about ten minutes and the red light was flashing. I opened the doors and turned the oven and boiler off and it eventually stopped.

I phoned the national gas emergency line who sent someone out within 20 minutes and he condemned my boiler and oven and turned my gas supply off and told me to contact the landlord to come and fix it.

I phoned the estate agent who said she didn't know how to deal with this and asked me to bring the paperwork in. I did and when I got there she was a bit funny with me and asked who I got out to look at the boiler. I said I phoned the gas emergency line who sent someone out. She said in future ring us and we will send someone. I said well in a emergency you phone the emergency services, not an estate agent who will take a few days to get someone out. We could have been dead by the time they sent someone out if past experiences were anything to go by!

She said because I've phoned someone else and not them she has to get in touch with the landlord who will decide whether or not to send someone out and not only will it take a few days, I will also be charged for it.

Aibu to think this is bullshit? Surely a potential carbon monoxide leak is dangerous and should treated as such or am I being dramatic? She made me feel stupid for being concerned.

Any advice would greatly appreciated!

The Gas network won't have tested the appliances themselves, just shut them down. It is up to your la/ll to organise for a Gas Safe engineer to visit, check them, fix and reconnect as appropriate. This is likely to be whoever issued the certificate in February. Unfortunately problems do arise even in regularly maintained appliances. Our boiler is serviced annually but the flue deteriorated and the build up of fumes triggered the alarm, necessitating a similar shut down.

All the legal stuff is here

Is the estate agent your first point of contact? If this is the case, definitely send an email confirming what she said, then I would forward any reply to the manager of the office. She needs to be made awre of how dangerous her advice was.

Thanks everyone for your replies. I'm going to send an email to put it in writing as PP suggested.

I've just bought 2 new detectors because I'm really panicking now that it might happen again once it's 'fixed' and I want to be prepared and extra safe!

Do you have any way of contacting the landlord yourself?

When this happened to us, the landlord put us up in a hotel for the night. That letting agent is very irresponsible.

Thank goodness you had that alarm op.

Oh this must have been terrifying OP! Glad you are both ok

I think also you may want to go to your GP and get yourself and DD checked over tomorrow. I don't think you'll be in any lasting danger now that the leak has passed, but I'm sure I read that this is a thing you're supposed to do.

I was a LL for six years and I'm appalled!

As advised, your LL should have provided a carbon monoxide monitor for you - thank God you had one.

If a boiler has been repaired FOUR times in a year, then either their heating engineer is rubbish or I'd bet good money the LL was told it needed replacing and s/he doesn't want to fork out the money.

The estate agent/LL should be sh*ing bricks.

I would suggest you don’t necessarily trust the same repairer that said it was fine last time.

You may want to let gas safe know if you have concerns.

Check the gas safe register here.

www.gassaferegister.co.uk/

The name should be on the certificate.

Are you in a house or a flat?
Also where is your boiler ?
I think carbon monoxide sinks towards the ground so if your boiler is on the ground floor if possible can you open a back door and as many windows as you can and that should flush it out.
If the faulty appliances are condemed then there won’t be any further buildup of gas.

If my memory is correct it binds to the red blood cells in the body and stops them taking in oxygen and it takes some time for this to break down in the body. Severe cases can be treated in oxygen chambers but if youre up and about I doubt there will be any long term issue although if worried go to the gp - but it just might take a while.