To expect my cleaner to actually clean

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Yet again today have had another text

‘I did the 4 hours but didnt get time to clean the bathroom sorry’

Really ? Not even time for a 5 min wipe round with some bathroom wipes ??
For reference it’s a 4 bed. 1 reception room (which hadn’t been dusted either or anything just quickly hoovered it looks like)
In 4 hrs I’d expect something at least to have been done in the bathroom ?
This has happened a few times now ..... I’ve done this many hours but haven’t done one of the jobs that’s meant to be fine in that time frame
I don’t understand

We’ve got a 4 bed 3 reception room (all fairly small rooms to be fair) house and I can well get it clean and tidy within 2 hours. With 4 hours I could have it spotless!

my cleaner (aka wonderwoman) does 2 bed house top to bottom in an hour

If this was a one-off yesterday was HOT so may have taken longer because of the heat. I'm sure if I was cleaning my house for 4 hours non-stop I'd have had at least two Pimm's breaks to cool down. If a regular thing, then prioritise bathrooms first, could you do a fixed-rate contract instead? 4 hours cleaning without a break is a lot, I wouldn't do it. Does she have a 10 minute break in the middle already?

A kitchen in 20 minutes? Just not possible here. Hob, extractor, microwave, stainless steel fridge/freezer, double sink, cupboard handles and fronts, granite clean and polish. And as I do it there's also dishwasher loading and miscellaneous washing up. Usually an hour depending on how long the hob takes.
My cleaner does 4 bath or shower rooms (one has both) and the downstairs loo. Washes downstairs floors (kitchen/diner, utility and hall) and bathroom floors, hoovers landing and stairs. Four hours.
I'd rather she did a good job on the rooms she does, than rush to get more done but not thoroughly.

I have told mine from the outset that I want the kitchen and bathrooms done every week and then the downstairs room and then the other upstairs rooms. If she can't get round every room she rotates the spare rooms.

runningoutofjuice - 4 hours cleaning isn’t excessive when it’s your job! It’s manual work, same as any other manual work, no harder - I say this as a cleaner myself! I don’t take a break on four hour jobs! I don’t take a break in 6 hours unless you count driving between the jobs!

I agree with ferrier - 20 minutes isn’t long enough to thoroughly clean a kitchen!

But four hours is long enough for the size of the house - you really need to talk to your cleaner about it.

I'm in awe of you He11y! In my defence, I'm over 60, hate housework so I'm ready for a cuppa after about 20 minutes.

We’re not talking about what I do in my own house now though! I faff about in my own house and actually hate doing it!