I ordered a white wine spritzer at lunch time today (yes I know poncey drink but lets not go there ). It came as a full glass of wine and a bottle of soda water, I asked if I could have a bigger glass so I could actually mix the 2 but was told that that was the biggest glass they had, FGS did he expect me, when he brought the drink, to take a mouthful of wine from the glass and a swig of soda from the bottle to mix it in my mouth! After some negotiation he agreed that I could have a soft drink glass so that I could pour in half the wine and half the soda (then I sent him all the way back for ice as I was peeved by that point )
Thing is its not some strange aberration, had exactly the same experience in a different pizza express a few months ago-Bizarre!