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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Staff searches at work

87 replies

Meopham · 14/04/2018 22:24

Dd has just got back from her job she started a couple of weeks ago. They have random staff searches there, and I was a bit taken aback about it! Who else works in a shop, and has to be searched?

OP posts:
Nitpickpicnic · 14/04/2018 23:41

I once worked (early 20’s) for a real nob. He took a dislike to me, and decided to force me to leave (to save him paying redundancy).

There were 6 people in the office, I was the most senior under him.

He instituted ‘Staff searches’ at close of business. But only for me. I was made to turn out my bag and coat pockets in front of everyone, every night. Because, obviously, I was just dying to pilfer high-school English tutorial books to sell on down the pub.

I knew my rights (and needed the redundancy money), so I went with it. In fact I’d cheerily volunteer to take off more clothing, so he could be really sure. The other employees were horrified at his treatment of me, but too intimidated to do anything.

I finally got my cheque, and flounced off to a brighter future. Not before he’d tried to palm off a fake cheque (unsigned) on me. Possibly ‘nob’ is too kind a description.

madamginger · 14/04/2018 23:42

I work for tesco and it’s pretty standard, they’ll pull you off your department for a mid shift check.
It’s usually just empty pockets and take your shoes off though.
No money or keys allowed on the shop floor but you are allowed mobile phones because we have a staff stock control app.

LexieLulu · 14/04/2018 23:42

I worked for wilkos 15 years ago and bag searches were done then.

I can understand why jewellers is more intense, surely they should just have metal detectors

DriveInSaturday · 14/04/2018 23:42

If management genuinely believe that they employ a significant number of thieves, surely it's unreasonable of them to expect staff to leave their car keys and purses in a locker. (If you aren't allowed to have a key in your pocket, your locker can't be very secure.)

Meopham · 14/04/2018 23:42

Actually undoing the trousers would of made me very uncomfortable, especially when it was a male member of staff doing the check.
No, it was a female doing the check. There we males there (a manager and other staff), but a female checking the female staff

OP posts:
BeefyCakes · 14/04/2018 23:43

I think they might be on dodgy ground with a physical search.

I've done staff searches in the past, and the most important thing I was taught was that I was not allowed to touch the staff or their belongings.

This might be useful.

www.darlingtons.com/blog/do-employers-have-rights-to-search-employees

If an employee or employees indicate they will agree to be searched, care should be taken in the way a search is conducted. The following are important considerations :-

The search should be conducted by a manager of the same gender as the employee and who has been suitably trained to carry out the search;

Before conducting the search, the manager should explain to the employee the reason for the search;

Obtain the employee’s consent prior to carrying out the search;

The search should be carried out in front of a witness;

Employees should not be asked to remove any clothing that would expose the employee’s underwear. If there is enough suspicion that a further search is required then the police should be called;

The search should not be conducted in the presence of other staff or members of the public as this could be embarrassing;

Except with compelling evidence of wrongdoing, a search policy, in general, should apply to and be enforced on all employees;

A search of employee’s property should be carried out with care and respect. The employee should be asked to empty things out first such as their pockets or the contents of their bags. If the employee’s property is damaged during a search then the employee may be able to claim it back from the employer particularly where there has been found to have been no misconduct;

A log should be kept of the search results, particularly where there has been misconduct; and

The log should be kept confidential and should be monitored by senior staff to ensure its randomness, reasonableness, fairness and consistency.

Ideally a search policy and the procedure should be set out in an employee handbook (if one exists) or be set out with the organisation’s other policies such as its disciplinary and grievance policy.

This is important so that everyone knows where they stand; not just the employees but also the managers carrying out the searches.

RolyPolyLilBatFaceGirl · 14/04/2018 23:44

Re your car key

You can't have it on you because you may take something out the shop and put it in your car . That's why

Never bothered me. I'd keep it in a tear in my inner lining of jacket Grin I had it in me for ease - never bought anything into work as only part time so couldn't be arsed going up flights of stairs

Meopham · 14/04/2018 23:45

Undoing your button and zip with you top held up confused that's a bit much! So you are basically showing someone at work your knickers!!
Well, practically! It waa difficult to totally prevent her knickers from being on show!

OP posts:
Elmersnewfriend · 14/04/2018 23:47

I think it's normal (although the waistband thing is unusual - guess that it comes with what she is selling) but she should be paid for the search time (sports direct got done for national minimum wage because they weren't paying for this).

HarshingMyMellow · 14/04/2018 23:53

@Meopham oh I see, I suppose that's one good thing. Still don't think it's necessary to be checked to that level though!

Unicorndiscoball · 14/04/2018 23:53

I worked in a well known High street jewellers when I was a student as a Christmas temp. They didn’t know me from Adam, I saw a sign in the window, and walked in and they gave me a job on the spot (£2.83 an hour 😱). And i was so shocked at how lax the security was. The locks on the cabinets were broken so we had to pretend to undo them to get those little trays out of the window to show customers. The stock check system was woeful and it would’ve been so easy to just nick diamond rings and earrings etc etc. I remember on my second day they gave me £20k in cash to take to the bank across the road. But I had to ‘vary my route’ as they were worried People might be watching the shop for a pattern of when they cashed up so that I might get mugged, so they SENT ME OFF TO GET MY LUNCH WITH 20. GRAND. IN. MY. BAG. I was 19 Shock. I could’ve just legged it. I could’ve given them a fake name for all they knew!

SimonBridges · 15/04/2018 00:03

I worked for a high street store where everyone was on the rob.
The manager would turn up after hours, unlock the doors and load up her car.
The stock taking was all done on paper and easy to forge.

TheJoyOfSox · 15/04/2018 00:04

My first job whilst at college in a supermarket, I had bag searches.
Worked in pharmacy for 20 years, we used to be searched to the point we stepped out of our shoes to prove we hadn’t got tablets hidden in our shoes.
It’s very normal in retail to search staff.

More theft in store comes from staff than customers, but stores don’t like to advertise that.

OliviaStabler · 15/04/2018 00:08

A lot of theft in retail is staff related. Searches are standard.

GreenVelvetwithfrills · 15/04/2018 00:20

Can’t understand why you’ve even mentioned any of this, if when we express concerns you appear to think it’s acceptable. Odd.

GreenVelvetwithfrills · 15/04/2018 00:20

OP, I meant..

Meopham · 16/04/2018 18:33

Can’t understand why you’ve even mentioned any of this, if when we express concerns you appear to think it’s acceptable.
I haven't said I think its acceptable. I'm just wondering whether its normal practice or not.

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MrsMoastyToasty · 16/04/2018 18:39

DH works in a warehouse for a major UK retailer. They have random searches. People have been caught with stolen alcohol on them.

Psychobabble123 · 16/04/2018 18:40

See this is standard for me, full search of myself and my belongings every day as I work in a prison so would find it weird if I wasn't searched at work 😂

It really wouldn't bother me in retail either though, I have nothing to hide so would just see it as part of my day, no different to collecting post or sending emails etc

AccidentallyRunToWindsor · 16/04/2018 18:46

I worked in retail for 8 years, both PT at school/college/uni and then FT once I left as a store manager. Bag checks were standard and done for all staff when leaving the store, lunch and end of shift and that was in 3 separate companies.

Rufustherenegadereindeer1 · 16/04/2018 18:52

we dont get searched in the shop i work in now and we can have what we want in our pockets with the exception of our mobile phones unless we are alone in the store

I wouldnt mind a cursory bag check as a formality

FourFriedChickensDryWhiteToast · 16/04/2018 18:53

" Well, its in her contract which she signed, so I guess that makes it legal "

that's not actually true.
A contract has to follow the law.
Having this argument with my landlord right now.

DuchyDuke · 16/04/2018 18:54

Most big London based employers do them.

FourFriedChickensDryWhiteToast · 16/04/2018 18:56

yes i have heard of them in retail, but nobody should be having to undo their trousers tbh.

zukiecat · 16/04/2018 19:23

I'm 51 and have worked in retail since I was 17, and in all those years I have only ever been searched or bags searched on one single occasion

Variety of shops, so not standard practice as far as I know