I went to collect some things today from a homewear shop. It was click and collect and they always ask for feedback afterwards. One of the items had a small mark on the base and when I pointed it out to the man on the till, more talking out loud than pointing it out, he picked it up and licked his fingers and rubbed at it, twice! I was so shocked I said nothing just mumbled not to worry and quickly left after paying. I have washed said item several times in anti bacterial stuff since I came home but it honestly made me want to be sick. This isn’t the done thing is it? I couldn’t believe he couldn’t see how horrible and unhygienic he was being. He must have seen the look of horror on my face and still did it a second time! So, would you mention this in feedback?