noisy downstairs neighbour

[spicerack]

I've recently moved into a maisonette, not in the nicest area and the day we moved in our downstairs neighbour came up to our removal van driver very angry and shouting that we were too loud bringing our furniture in. We apologised and said we would finish unpacking / building Ikea furniture that same day so there wouldn't be any noise after that. He swore and walked off.

We've got rugs on the floor and wear slippers etc and are cautious of being quiet as we previously were downstairs neighbours and had the worst time with noisy upstairs neighbours.

Since the day we moved in he has played music at ridiculous levels from about 10am til 10pm non-stop. It vibrates our floor, you can hear it from our upstairs floor and it's driving us mad, it's like living above a nightclub! I've gone down there a few times to ask if he can turn it down but he never answers the door, you can't hear the music from outside his house only inside ours and I assume his next door neighbours can hear it too. It seems like it's coming from his bedroom.

I'm not sure what to do now! I've let my lettings agents know but they say it's nothing to do with them. I don't know if I can report it to the council as it happens up until 10pm and I believe you can't make complaints unless it's after 11pm but it's all day long and it's driving me mad, it's unbearable. It's not just a bit of music that you can barely make out, it's really loud and it's not even good music! I'm back to work on Monday so won't be here to hear it but it's still going on all evening and DP is working from home atm. Our poor rabbit has started hiding upstairs because the vibrating is freaking her out.

This isn't really a AIBU more of a WWYD? I'm not sure where I stand or what I can do? Sorry for the long post.

Report to council as soon as you can and keep a diary.

Report. They can actually measure the loudness etc. I would make a written complaint to letting agents too as potentially there might be something in the lease about nuisances.

Didn't think of keeping a diary, thank you

Do keep a diary. We did the same and reported to the noise abatement team, the diary came in very handy, even though 90% of the noise was before 10pm (I used to have to come home from work and cook an evening meal with the bass throbbing the wall, lovely). They got it stopped for us, what bliss!

Keeping a diary log is a must.

If you also have a camera on your phone and a TV then turn it onto a 24 hours news channel which displays the time (and date? Though I’m not sure) then film clips throughout the day every hour, videoing the time showing on the TV and which records the music being at an unreasonable level, despite being “within” appropriate times.

Keep a diary. If it is that loud it doesn’t matter what time of day it is if it is that loud and frequent. I pursued it with our opposite neighbour who was playing music so loud that it made the windows at the back of my house rattle.