and yes agree with wrenika. I've helped deliver over 50 babies over the phone, given countless CPR instructions, heard parents trying to resuscitate babies, dealt with amputations, been the last voice to speak to someone dying, heard a babies first cry and a persons last breath and felt utterly powerless hearing someone's screams
But it is just doing what you have to do. Weirdly I never ever panic in a crisis, I'm the calmest person around. But a small thing like missing an appointment will have me irrationally angry/upset