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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To report my old work place

18 replies

Firstimefreaked · 22/03/2018 18:33

Now I haven't worked there for nearly a year and a half and I am aware I might be being silly but I'm not sure if I should do anything or even can. I don't want to seem petty.

I have two issues with my workplace, while I was working at the care home they had poor practice when it came to manual handling and I personally think safe guarding issues whilst the night shift was on (I was night shift). And the second was that I was badly bullied by the staff.

The place which I worked was dominated by one family who were related and very chummy with the owner, think head of night shift, day and day and night staff.(I'm actually shaking a little typing this)

A example of the poor practice was when we were assisting a service user to the toilet they could not stand properly most likely as they were half asleep after being dragged out of bed at 6 am the staff member who I was working with said to her if you don't stand up I will put you on the floor and then preceded to lower her onto the floor I repeated asked her to stop (staff member) she preceded to do this 3 times I couldn't stop her, I did complain but they did not listen.

Service users being kept in the home when Thier needs were to much for us to deal with this was residential when they needed nursing, one really bad one was a man with cereal palsy who was very heavy I could barely support him, it was dangerous when I complained I was told there was no one else who could do it and to suck it up.

The bullying was dreadful it was only after I left did I realise how horrible it was, last night I even had a nightmare.

On one occasion I came in after having a miscarriage the other staff member knew as just in case anything happened she proceeded to put one born every minute on the television I ignored it and just withdrew. I had a new haircut and the staff member said it looked shite, I was often blamed for things that went wrong and even when I wasn't at fault, we were changing a bed sheet of someone who could not move and had a broken hip the night shift head said that I was taking too long (being careful) and moved me out of the way trapping me in the corner she then turned her forcefully and caused a massive skin year.

The manager when approched would say they were forceful but very good at Thier jobs....I have many examples of bullying but these are a couple.

Is there anything I can do or should I leave it, since leaving one staff member who I loved is now in a wheel chair as a resident pulled her down falling badly and another is on crutches for life.

Am I being a snowflake?

OP posts:
TwitterThread3 · 22/03/2018 18:37

I would leave your personal grievances as you no longer work there and haven’t since 2016, but of course report them if you think patients are being abused/treated badly.

Jamiefraserskilt · 22/03/2018 18:38

Report it to the CQC and step back. If I found out my parent had been mishandled i would want to know.

user1498854363 · 22/03/2018 18:47

If they are a care home in the the UK, you should report them to CQC, you can go on CQC website and check out previous inspections (that will tell your if Cqc had any concerns), report safeguard concerns and manual handling issues.
You can report concerns to CQC and the local authority.
You can report anonymously

You should report concerns for vulnerable residents.

Your experience of bullying although terrible is unlikely to be investigated as you have left and it was 2 yrs ago- only the company would address that ( unless other staff have reported it too).

Residents with high needs, the local authority may have agreed to them staying (to save money), so hard for you to report this, you don’t have all the facts.

Report what you know to be true and hope they investigate and encourage others to do also.

Firstimefreaked · 22/03/2018 18:49

I think I was shaken by still having nightmares, I wasn't sure if I could report them considering I left in 2016 I'm sure the main family is still there but the worst staff member has been injured and can't work.

OP posts:
Dodie66 · 22/03/2018 18:51

Yes definitely report to CQC. You can actually look up the care home and see how they are rated on the CQC website www.cqc.org.uk/what-we-do/how-we-do-our-job/ratings

Firstimefreaked · 22/03/2018 18:52

They did come in while I was working hut only inspected in the morning and afternoon and not the night staff themselves and because most of the bad practice happened during toileting and dressing how can the inspect that?

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Slightlyperturbedowlagain · 22/03/2018 18:55

My Grandma spent her last 3 years in a care home which we hope/think was a good one. Elderly people are dependent on people speaking out if they suspect abuse, just as children are. I think you should report your factual concerns to the CQC and it will be up to them to investigate. Yes they may say it’s a bit late, but it will alert them to the possibility. They are able to do an on the spot inspection if they feel it is warranted.

Firstimefreaked · 22/03/2018 18:56

Just checked they have a good rating from 2017 which makes me think someone reported it as it was last checked in 2016.

OP posts:
Firstimefreaked · 22/03/2018 18:58

I never reported it because the owners were very friendly with the bullies going to weddings,holidays etc and I feared at the time I would be fired.

OP posts:
Firstimefreaked · 22/03/2018 19:00

I hope it won't waste Thier time to report it and suggest they check at night.

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idontknowwhatimdoing · 22/03/2018 19:13

Google safeguarding adults board and report to them. Sounds horrendous for all involved

Such a shame there are awful care practices still happening

Thanksfor you op

WhoWants2Know · 22/03/2018 19:47

I have found in my experience that poor practice can often happen during personal care where staff aren't visible to management or inspection. Some staff (especially "old school" care workers) either think they know best or want to take short cuts, so they ignore care plans and moving and handling protocol.

But one of the most important aspects of care training is recognising abuse and how to blow the whistle when you see something wrong. The place you worked was doubly at fault for not making sure that you had that information, as well as employing abusive staff.

The situation you describe where the client was lowered to the floor is certainly abusive.

CluedoAddict · 22/03/2018 19:56

CQC are useless. My SIL complained about a home her relative was in. The give them notice they are coming. Obviously they were then fully staffed and all patients were washed and dressed.

Firstimefreaked · 22/03/2018 20:21

Whowantstoknow - it was generally during the night and personal care, I at the time spoke to my trainer who worked for a outside company and I believe she sparked the original inspection, it's just since I left people have been injured and I'm worried after my nightmare that the poor practices are still going on.

I also needed the job very badly due to rent arrears and was often starving eating only one meal a day and working 3 12 hour shifts at minimum wage a week aswell as being bullied I was aware of whistle blowing procedure but I was also aware that without this job I would become homeless.

I did report about the woman being lowered but as far as I was aware they did nothing, I will report them I have my journal where I dated the incidents and what happened. I'm sick of the old school mentality.

OP posts:
pudcat · 22/03/2018 20:25

Please report them in case it is still going.

Firstimefreaked · 22/03/2018 20:27

It was the worst place I ever worked thank you idontknowwhatimdoing.
I wish I had the strength at the time to be more proactive but the bullying really kept me down they frequently told me I was shite and in experienced or bossy if I suggested doing things differently.

OP posts:
Firstimefreaked · 22/03/2018 20:30

I'm sorry to hear that cluedo addict I also feel that cqc is in adequate until things get very out of hand.

OP posts:
Firstimefreaked · 22/03/2018 20:32

Okay I'm getting my big girl pants on and reporting them thank you guys for not making me feel silly xx

OP posts:
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