To just want all my questions answered

[Handsfull13]

Why is it that when you send emails asking several things you only get the first answer. Even then it's not always a full answer.
In the past week I've been emailing about passport photos and swimming lessons for my toddlers.
I send emails for swimming asking if they have availability, times, venues and prices. I take time to make sure I've got all my questions in one email and even list them separately to make it clear what I want to know. I don't want to spend a whole day backwards and forwards getting the information. Yet I seem to only get an email back letting me know they have some availability and their lessons are in (town) on (day of the week) and no other information.
I respond with that day will work for us but can I have the venue time and price. Next email might answer one of those questions.
I have twin 1yr olds so I still have to plan things around naps and how easy it will be to park and get them into the venue. Surely people that deal with parents regularly and want to fill their lessons would know to just give all the info out in one go.
It was the same with photos, I'll get an answer they can do it but not telling me if I just show up and wait or have to book and how much it will be.
AIBU to want my whole email answered and not just the first question?

YANBU at all.

When that happens to me it screams lazy, poor attention to detail and lack of pride in one's work.

When I get an email from somebody I actually read it and respond to what they've asked, and if I don't have an answer I acknowledge I've read the question and will get back to them. That's just basic communication.

I think it can help if you make the questions really obvious rather than burying them in a wall of text.

So on your example your email maybe needs bullet points at the end:

• when and where are there spaces available for two children?
• what is the price per lesson?
• do I need to pay for a block in advance, and if so how many?

When someone's piling through lots of correspondence as only a side part of their job (as opposed to contacting someone whose entire job is admin) it's kind to make your email very easy to refer back to. Putting your questions in a numbered/bulleted list, or maybe in bold, does this well.

I have never felt patronized by someone restating the questions they need answering at the end of their email.

Op said i take time to make sure I've got all my questions in one email and even list them separately to make it clear what I want to know. so it looks like she already did it and it made no difference.

Perhaps their reading comprehension is as bad as mine then Sorry OP!

Fucked if I know, then.

It's pure laziness.

You'd think that if they are only using that email for enquiries then they would be on auto pilot to put every bit of information down in one email. Even a copy and paste job would do me.
It's put me off using so many companies when you spend all day chasing answers so you can then give them money.

Yes, so annoying!

I sent someone two questions last week. He sent a reply with the two answers ... to someone else, who fortunately worked out what was going on and forwarded to me.

She has a completely different name, works for a completely different company, and lives in a completely different country.

Perhaps the good replies to your questions are going to someone else's inbox?