Wwyd cake delivered too late

[piraterach]

Wwyd lovely MNers. It was my daughters christening yesterday, luckily it went ahead despite the best efforts of the "beast from the east"!

I ordered a christening cake from a shop several hundred miles away (they deliver all around the country routinely) a few weeks before the date.

I emailed them on Monday to ask if they would still be ok to send despite the predicted weather, they replied to say it would be dispatched Tuesday and arrive on Wednesday. That is when the snow hit. My cake was stuck at a depot around 10 miles from my house. Parcelforce kept "attempting" delivery but despite all the roads being driveable told me it was returned to depot due to adverse weather.

They are attempting to deliver again today, the cake is no good to me now as it's too late and I had to rush out and buy another yesterday morning. I am now out of pocket but don't feel it was the bakery's fault. Would you complain to parcelforce or chalk it up as just one of those things??

I'd just chalk it up.

A 7 year old girl lost her life and your worried about a cake ffs.

I would let the bakery know about late delivery. They will hopefully be able to claim back courier fee and may refund you or give discount for a future order.

I would definitely phone the bakery. They might tell you that they have insurance that will cover the cost or that they can recoup the money from the delivery company. You won't know unless you ask.

But surely ten miles isn't that far to travel there by yourself and pick it up

If you were in Central Scotland, Devon, South Wales, Northumberland and many other areas of the UK between Wednesday and Saturday 10 miles would only have been possible with a skidoo.