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To want to cancel order

30 replies

mrsbeeton999 · 12/02/2018 03:28

I’ve been really stupid and ordered a roller shutter garage door from a salesman we had at the house. The company has no name on the paperwork we got and I’ve paid several hundred pounds deposit to a company called xxxx warranties so nothing to do with garage doors. The email order just came through on a gmail address. Even worse the warranties company is dormant on Companies House. The warranties company I’ve paid a BACS deposit to is all over google with problems, been on Watchdog etc. Not sure what to do as order says it’s bespoke and we can’t cancel. I phoned bank and they said they can’t do anything unless they don’t fulfill the order but there’s so many people who’ve had problems with them (and they keep changing company name) I just don’t want to go ahead with it. Help please I’m laying awake worrying

OP posts:
sixteenapples · 12/02/2018 09:30

Agree with others. DO NOT pay any more.

How bespoke is a garage door exactly?? It is square. It must be about the size of a car?? I would check that out - it may be an excuse.

Cancel the order if you are unsure.

TittyGolightly · 12/02/2018 11:02

How bespoke is a garage door exactly?? It is square. It must be about the size of a car?? I would check that out - it may be an excuse.

Garages aren’t all the same size. Ergo garage doors aren’t all the same size.

Cancel the order if you are unsure.

She probably has no legal right to cancel.

greendale17 · 12/02/2018 11:04

Why in his day and age are people still falling for this and paying via cash or bank transfer?

PattiStanger · 12/02/2018 14:14

Why in his day and age are people still falling for this and paying via cash or bank transfer?

Obviously they are all not as super savvy as you greendale17

greendale17 · 12/02/2018 18:06

It is not about being super savvy. It is just basic common sense.

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