It honestly wasn't shit. They were very nice. We had Tanya Dwyer (I think thats her name) and the little designer with the sharp bob.
She was very nice about my house pre-makeover and said I could do her job (something along those lines).
When they did the voice over they kept describing my home as SHABBY chic, very SHABBY chic 
They do one coat of paint but leave you the expensive paint to put another one on. The carpets are very well laid. Very thick underlay and proper grippers.
Wall paper put up beautifully.
Can't complain about the quality of work.
They don't half pack the furniture in though. My downstairs was very pretty but totally impractical. We were give EIGHT tables. I have only just had the heart to replace the massive non foldable dining table about 10 years on. We have a small ex council terrace, my OH has MS and I had a baby, a toddler with SN and a young teen at the time. We couldn't move for all the furniture.
They cladded out our large shed and we use that a lot now. Most of the other stuff has gradually been replaced over the years. Not sold, I wouldn't do that. It was hard because I wouldn't have ever been able to afford what they gave me so its difficult to swap it for cheaper, more practical stuff.
They did three thing that made no sense:
Replaced my faux victorian bedstead with a divan! 
Took my wooden blinds down and replaced them with (my) lace panels on a fecking curtain wire
Removed my wooden ikea racking that took up an entire wall and contained my vast wardrobe and replaced it with ONE very pretty but inadequate french style press. I still have that. Its too fucking heavy to get out the door.
They did my teen's room lovely but it was just before he had a massive break down and he ruined it within 6 months.
none it was their fault but I was very fragile at the time and the whole thing took me about 18 months to recover from.