A colleague received a letter from an energy company today telling him he has to pay a bill of over £500. He was a lodger in a property and paid the tenant mostly in cash. I know, silly, he has no proof of living there, bills were in tenant’s name and she has passed on his name/new address saying he lived there. At no time was he asked to pay bills. He has no proof of anything, having swapped phones
I’ve told him to ring Shelter and go to Citizens Advice.