To think that Clark's can't measure feet

[onetwo345]

So, bought LO some shoes back in July. She was measured as an 8.5E. She tried the shoes on, the shop assistant said they looked a perfect fit and all was good.
Over the next few weeks she kept tripping over. We took her back and got her measured again to check. They said that time that she was an 8.5F, so the shoes she was wearing were the correct size, and width wise she seemed fine wearing the E width so thought nothing more of it.
Anyway, today I thought I’d go and get her feet measured as they hadn’t been checked for 6 months.
They measured her today and she’s an 8F. So half a size smaller than she was 6 months ago?
They got another lady out to check who also measured her as an 8F.
How the hell have 2 people measured her as an 8.5 6 months and and 2 people today measured her as an 8?
I’m slowly losing faith in Clark’s!
I pay the extra to get properly measured and fitted shoes but honestly don’t think I’ll bother again!

No yanbu they are shit. Not once has their measurement matched up with that of other places.

Means when I buy shoes I have to go somewhere else a good 40 mins away and risk a wasted trip if they haven't grown.

I'm not a big Clarks fan at all (I used to work for their rival!) BUT to be fair, Clarks measure a half size bigger than most other places (Start Rite, M&S, JL etc.) so if you got her measured more recently somewhere other than Clarks, it could be that they measured her correctly.

An 8.5 in Clarks is an 8 everywhere else.

Why, I have no idea!

No, it was 4 times in Clark’s that she’s been measured. In fact it was even the same store each time. God knows how they manage to get it wrong. It’s not the first time either.
In this day and age you’d think they would be able to measure them more accurately.
I even think the old machines where the plates came to the front of your feet were more accurate than the iPad measuring they now use.

Always had a positive experience at my local Clark’s store

The actual shoes are different sizes too. I had DD's feet measured. She as 10E or something. The 10E in a particular size didn't fit her but but the 10.5 did.
What is the point of measuring feet at all.
Recently I bought DD 3 pairs of shoes from the same shop all at the same time.
Boots in size 1, runners in size 2 and fancy shoes in size 3. They were the sizes in those style shoes that fit her.

We have had that. First time with iPad DS came up as 11. Brought him trainers in 11.5 as 11s were tight. Went back a few months later to get school shoes. Came up as a 10.5 on the old fashioned measurer by a new staff member. Grumpy arsed manager came and did a half arsed job checking and agreed with the 10.5. Explained he was in 11.5 fitted by their store. Shrug. Asked if could be difference in different measuring techniques. "No" said with a slapped arsed face. Tried shoes on. Ended up in 11.5s as others too small. I reckon their measuring device had been knocked out of calibration.

Unfortunately we don't have many other options in our area....

Cross post. iPad was better for us!

Yes to the shoes being different sizes too! Doodles seem to come up bigger than leather ones! Anyway, she is almost starting to fit the 8.5e’s that we bought 6 months ago.
But now we know that the months of scraped knees and bruises were due to the fact they were probably massive and she was tripping over her own feet.
The ends of the shoes were that reinforced rubber too so we couldn’t even feel to check, so you have to trust what the shop assistant is telling you 🤷‍♀️.

We had it too, not just with one of my children but with all of them. Their school shoes were too small towards the end of the summer term last year. I ended up getting supermarket budget ones to last them all the last few weeks.
Fast forward to August and buying shoes for the new school year. They all measured smaller than before! My son who is a wide size 7 was measured at a 5.5! I always thought they were the ones to trust. I ended up getting their shoes at next.

DS kept tripping in his Clarks too. Then the next pair was too tight and gave him blisters. I should have taken them back but DD was a newborn for the second pair so had a lot to do. I haven't bothered wih them since, for both pairs he had had his feet measured prior to purchase but the measurements were obviously incorrect. I just take him to the supermarket and coax him to try a few pairs.

God I hate clarks. Wanted to get dd trainers there yesterday. She'd had her feet measured last week, knew which ones she wanted. But still we had to wait over half an hour for a fitter, to be told they didn't have them in her size. There were lots of assistants in the adult bit, but when I asked if they could check for me I was told to take a ticket and wait. I mean ffs!

Buy a Clarks shoe measure, measure at home, buy on line!

Yeah I think I might get a foot gauge to do it at home.
Kinda thought though that if the so called professionals can’t measure correctly then what hope do I have?!

Also I remember when I was younger in Clark’s they seemed to be much more thorough. I would have my feet measured, they would comment on my very narrow feet and high arch and say that only “so and so style” would be suitable. So out of 10 or so in my size I would only be allowed to choose out of 2 styles for example, as the others wouldn’t fit correctly.
Now these days they measure your feet, you can choose any style in that size and they don’t even really check properly whether you’re slipping out of them or if the width feels ok etc. It’s just a quick walk up and down and they’re done.

We bought school shoes in September and they are still too big. I felt like I couldn’t say anything as they are supposed to be experts.

I think they need to go back to more manual measurements. By all means use the iPad to engage the child, but the old methods are good.

Same thing happened to me. Got both kids measured at the end of the summer holidays, then again recently at the end of the Christmas holidays.

Apparently DD is two sizes smaller than she was in August, and DS is two width sizes narrower! Shop assistant tried to claim they'd been wearing thicker socks when they were last measured.

In August. As opposed to January.

See, with all of these people saying they’ve had problems you would think they would do something about this.
For trainers and boots I’m going to stick to sports shops and supermarkets, but I do like to get school shoes from Clark’s as I think they’re in them so much that I want them to be correctly fitting.

They’re rubbish
We go to an independent store - far better and not really more expensive

I think it would be much better if they stood on the iPad screen with socks on and the iPad took an impression of their feet and measured the length/width. Surely a computer would be more accurate at measuring than human error. They only have to move their feet slightly at the moment or not position their feet right to the back of the measurer and it can record the size totally differently.

Clark's take on a lot of young sales assistants for the holidays. They have very little beyond basic training. Do they still use that rubbish iPad system???
As a mum of one dc with very broad feet, and another with very narrow, shallow feet, I was a better fitter than them to tell the truth, and had no worries about walking out if they couldn't find a pair that fit properly.

I had exactly the same thing at Clarks. Measured DD as an 8.5. Thought the shoes looked a bit big but who am I to question? Nursery said she kept tripping in them. Went back - lo and behold she was a size 8. Complete waste of bloody time and money.

Yeah still a lot of temp staff. I may look for an independent store, although when I’ve looked before I’ve not really liked any of the designs and they’ve been £50-£60 a pair.
I think measuring them myself is the way forward.
Had my sons feet measured today and he’s a little chunk bless him. His feet were measuring as G width 8 weeks ago, and today they measured as an E! You can see just by looking at them that they are chubby and wide (he’s only 1!). He’s definitely not an E width! He’s also apparently gone up 2 sizes in 8 weeks but I didn’t say too much as I know babies feet do grow quickly.