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My child had a horrific accident on an escalator

310 replies

Oneluckyescape · 02/01/2018 20:40

This is not an IABU, but I wasn’t sure of the best place to post it, and wanted as many people as possible to read it in case it might be useful to them.

I am always paranoid whenever I am near an escalator with my children and I make sure I hold their hand and remind them to be careful, not to play or be silly on it, to hold on properly to the handrail. This is in part due to the stories I have heard about children wearing crocs on escalators, but somehow I just had this idea that the dangerous parts of the escalator were the “teeth” at the bottom or top of the escalator (the comb plate), or in the crack between the steps. What I was unaware of was the danger of the brush and the gap on the sides of the escalator.

Last week some friends came to visit and we arranged to meet them in central London. After a day of visiting a crowded museum and having a late lunch, we decided to go to Hyde Park to watch the Winter Wonderland lights. As we stepped inside the underground station we stopped to look at the map and figure out the best route. We then started to walk in the direction of the escalators. As usual, my first instinct was to grab my children’s hand. Only the youngest was right next to me. The older one (8 years-old) was a bit further ahead as we were a large group, and as we approached the escalator there were already three people between him and me. I saw that DH was one of them, and was in the step right behind DS. I thought it would be okay then, as DS is older now and was standing next to his dad. I thought to myself if just this time I am not next to him reminding him to be careful on the escalator, I’m sure it will be okay.

We started to go down the long escalator and just a few moments later I heard a really loud distressed high pitched scream. At first I didn’t know where it came from, I looked down at the escalator coming up on the other direction or ours expecting to see a woman in trouble but eventually I saw it was coming from someone not far in front of me. My biggest nightmare came true when I realised it was my own son lying on the step with DH sitting next to him hugging him as he continued to cry non-stop. I looked everywhere to see why he was crying and it was then I noticed the escalator had swallowed his whole foot and was dragging DS along as he screamed. It was the most horrific thing I have ever seen. I was so upset that the next things that happened are a blur. People started shouting for help and to stop the escalator. Someone at the bottom pushed one of those red buttons to stop the escalator. Someone from TFL arrived at the scene and said help was on its way. They cleared out the place, and asked me to go and wait in one of the station offices with my youngest son that was frightened and would not stop crying saying that he didn’t want his brother to die.

I waited in the office for what seemed like ages, my thoughts going forward and backward from fearing the worst to praying for a miracle where things could be like it had never happened. The people from TFL and emergency services were amazing. The police was the first to arrive at the scene, and DH told me how they took apart the panels, cut through his boot (he was wearing wellies) and sock, and managed to remove his foot, intact, with all his toes and everything, only bruised and with minor cuts. They said he was a lucky boy.

I later spoke with the TFL staff as I wanted to understand what went wrong. I also tried to google any incidents involving wellies, in case like the crocs, it had been due to DS wearing unsuitable footwear. At the end it turns out it can happen with any kind of shoes, but crocs are worse because they are soft and offer little protection to the feet. In a way it seems it was good his foot was in a welly as the thick rubber protected the foot, and at the same time they were able to cut through it to dislodge the foot. I also asked my son how it happened, if he had been playing and accidentally put his foot through the gap in the brushes. He said he didn’t. At first he had been standing in the middle of the step but someone came down walking on the left side and wanted to pass by so DS moved to the right. Then he crossed his left foot in front of the right one to stand like that and the tip of the left boot must have touched the edge of the skirt panel. It seems that the friction created by this contact drew his foot in the gap by the skirt panel and entrapped it inside. My son said he didn’t put his foot inside the gap, but that he just felt as if something suddenly pulled it inside.

When I tried searching for other incidents involving wellies in escalators I couldn’t find many, most of the accidents reported seem to involve crocs. There was, however, a thread posted by someone on Mumsnet many years ago with a similar incident on an escalator inside an underground station in London that involved a toddler wearing crocs. From reading that thread I saw that many people remember some Public Information Broadcasts from the 80s with a pair of empty wellies travelling on an escalator, but some people had never seen them (myself included, as I grew up in a different country). For those, I hope that reading this helps to raise awareness and decreases the chances of it happening again to another child.

OP posts:
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Oneluckyescape · 02/01/2018 23:13

Thanks for all your flowers and well wishes. Writing what happened to DS and reading all the stories you have shared, and that other people that were not aware like me about the danger of the sides of the escalator now will remember it and pass the information on has helped a lot.

DS is okay. To me it is like a miracle. As I said, the emergency services and TFL staff were really good and we are so grateful to them. I am also so grateful to the person that pushed the button to stop the escalator, and to one of the persons in front of us that quickly came to see if she could help DS as she was a nurse. The TFL man told us they had called the firemen, the police and two ambulances from two different hospitals. As the police arrived first and they thought they could get him out by cutting through the boot, they were the ones who saved him. By the time the firemen arrived it was already sorted. The ambulances never arrived at the end, because he was safe and no longer a priority. We still needed to go to the hospital so they could take an X-ray, but they say we would have to wait up to 2 hours for an ambulance to turn up. At the end, the policemen kindly took us to the A&E right away as they said the hospital was on their way. After the X-ray was taken and the doctor examined DS, she said there was no fracture, only bruising and that it would get swollen but the recovery should be uneventful. DS is fine now, he can walk normally, and has even started to kick balls inside the house despite us telling him to take it easy.

To the person that said they always marvel at the amount of people with inadequate footwear out and about, DS doesn't really wear wellies at all. He is always in his trainers as he is crazy about football. Only that day it had been raining in London, and we happened to have the wellies at hand. The wellies were new, we even cut the labels off that morning before going to the tube. And DS only wore them reluctantly because we asked him to. But from what I have read, I think it would have happened with any shoe. True, the rubber appears to have a high coefficient of friction that would cause the boot to be drawn into the gap, but so do other things mentioned in the article I read about how escalators work: "high frictional and flexible objects, such as softsoled shoewear, fingers, toes, etc., can still be drawn into, and entrapped, in a relatively narrow gap". I think it can happen with any shoe/finger/toe if it gets too close to the gap. As I understand it, the brushes have been placed in those gaps to warn people. The TFL man told me that if you can feel the brushes, it means you are too close. Also, my friends that stayed in London a few days longer than us told me today that when they were travelling on the tube on a different day and different station, they kept hearing announcements warning people about what happened to us, saying something along the lines of some families that have had accidents with children on the escalator and asking people to keep a safe distance from the sides.

As the days have passed DS says he can no longer remember the scream or the details of what happened. He said to me that it was so horrible that he thinks his brain blocked it out or erased it, so he doesn't remember it anymore although he knows it happened.
I don't think I can ever forget it, and it will take me some time to process it, and put it in the back of my mind. But all your messages have helped me. Thanks Flowers

OP posts:
NearlySchoolTimeAgain · 02/01/2018 23:14

I supported a little boy who got his foot stuck like this. He was at the cinema without parents. Only about 9. It took an hour to free him. I hate escalators now.

Itscurtainsforyou · 02/01/2018 23:14

OP - something very similar happened to my little boy on the tube (oxford circus possibly) 3 years ago.

He was wearing "proper" (clarks) winter shoes and got his foot stuck in exactly the same way.

My OH yanked him out of his shoe, which we then recovered. Only difference is that no one (including the underground staff) helped us, just walked around us.

He was adamant that he wasn't messing around, whether he was or not we had tight hold of him and it shows how easily it can happen.

Hopefully this picture will load of his shoe that we retrieved:

My child had a horrific accident on an escalator
Itscurtainsforyou · 02/01/2018 23:17

The red is his sock fortunately!

hungryradish · 02/01/2018 23:18

Terrifying. So glad he is OK! I honestly didn't know the dangers of escalators but now feel slightly scared to ever step on one again!

WhoAmIAnymore · 02/01/2018 23:19

Glad your DS is ok.

My brother actually had this happen to him twice as a child but he was wearing Just normal school type shoes and I don't remember the first time but I do the second one and the very large chain department store that we were in gave him a new pair of socks and shoes as his were ruined.
He was totally fine both times, a couple of bruises where he fell but it was more shock that upset him, he won't get on escalators now still in his 30's!

I really think it's not a common thing to happen at all.

I guess the best advice for kids is to stand still on them, even if someone wants to get past, people shouldn't be expecting children to move out of their way on the escalator anywhere.

NooNooHead · 02/01/2018 23:27

Goodness me, I am shocked and so so sorry to read such a distressing tale, OP. I literally couldn’t read all of it, as it made me feel very anxious for your poor darling DS, and your family.

I’m so glad to read you are all ok and that he isn’t too traumatised by it. You must be still very shocked but knowing he is ok and that he isn’t going to have any kind of PTSD must be a kind of relief, although I know it won’t take away from the shock of it completely.

Lots and lots of love and wishes to you and your family OP, I truly hope you are all ok. FlowersFlowersFlowers

Beeziekn33ze · 02/01/2018 23:39

Sorry I can't post a link but:
Escalator (Safety Standards) was debated in the House of Commons on 23rd December 1981

The subject was introduced by Jocelyn Cadbury MP
There are several interesting observations and recommendations in the debate.

Graphista · 02/01/2018 23:49

Glad your son is OK must have been terrifying.

Since when I did my nurse training and was involved in the care of a young lady who had to have a below the knee amputation due to an escalator accident I find it infuriating that some parents not only aren't careful with DC on escalators and travelators but encourage their DC to run up and down them, hang over the handrails, play "dare" with the edge at the end it just stuns me. I'd go back to having those scary public service announcements then maybe people wouldn't be so blasé.

We've travelators in our local supermarket and I had to grab a wee boy so he didn't fall head first on to the floor below with God knows what consequences - the mothers screamed at me for daring to touch her son.

64BooLane · 02/01/2018 23:52

Oh my god OP. Flowers

Thank you so much for your detailed and informative post on this. I have a fidgety 10yo and I’ll be a LOT more escalator-conscious from now on.

TurquoiseDress · 02/01/2018 23:52

Thank you for sharing OP

That sounds like a horrific experience.

Has certainly made me think twice about safety when my 3 yr old uses the escalator now.

Hope your son is doing ok Thanks

FoxyRoxy · 02/01/2018 23:58

Thank you for your informative post op and I'm so so glad your ds is ok, it must have been horrific for you all Flowers

I used to work in a shopping centre and the escalator accidents I've seen are haunting, I won't go into detail but please everyone remember to strap your child into the pushchair if you're going to risk taking them on an escalator.

Queenofthedrivensnow · 03/01/2018 00:02

God I went cold reading that. Thank you for sharing op and I think it's quite right that you did.

My dds love escalators and though they are 8 and 5 now and not in buggies they do wear crocs. I will be having a word next time we go in the mall and pointing out exactly where the dangers are.

Notinmybackyard · 03/01/2018 00:03

Thanks for sharing your story and I’m glad to hear that your son is OK. Surely this sort of incident should have been in the press to warn people? You said London Underground made announcements which is great but maybe there needs to be more public information about this kind of hazard. I’ve used the underground for nearly 50 years but I’ve never heard of it happening. Yet several people on here have obviously have had similar incidents happen to them. I wear fit flops and sandals a lot when travelling on the underground but this has made me think twice. I am very cautious getting on and off but didn’t realise there was an issue with the side area too.

Roomba · 03/01/2018 00:04

God, how terrifying for you all! So glad your DS is okay.

I'm always scared of escalators anyway - I fell over somehow on one when I was 3, and fell, pulling my Grandmother down on top of my pregnant Mother then we all fell down it iyswim. My Mum had a miscarriage a few days later ( I didn't know that until years later and she never blamed me, she always said these things happen randomly for no reason often anyway). I am so paranoid when I go on them with DS and will be even more careful now!

DuckbilledSplatterPuff · 03/01/2018 00:04

So glad he's OK. What a horrific moment for you when you realised what was going on. Really a hideous shock for all of you. I do hope you have recovered and thank you for the warning.

Sillybilly1234 · 03/01/2018 00:08

My son's foot was trapped when his untied lace caught at the top of the escalator. It was pulling tighter and tighter so we couldn't get his shoe off and no one pressed the stop button. Luckily some Spanish boys ran up and managed to pull his lace out. It was extremely frightening but not nearly as bad as the op's experience. I always check his laces before getting on an escalator now.

OrinocoDugong · 03/01/2018 00:14

Thank you for this thread op. We are going to London next weekend and will be travelling on escalators. I've always told my DC to hold tight but I thought the only danger was falling, I had no idea this could happen. I will be extra careful from now on.

BertieBotts · 03/01/2018 00:14

I read on another forum that escalators are responsible for many more accidents and fatalities than lifts and we've never quite managed to improve them.

The brushes are designed to alert people to standing too close to the edge as you will tend to notice the sensation and move your feet away, but of course that doesn't work if children think it's something to be played with - something I used to do myself as well!

CaledonianQueen · 03/01/2018 00:18

I felt sick to my stomach reading this thread, I actually remember something similar happening as a child, my Dad realised what was happening but not before I fell forward and had a very painful dunt. I am sure it was jelly sandals I was wearing at the time. I had really narrow feet, so the strap was far too long (my Dad had to fashion an extra hole in the strap) and that's what got caught. I am to this day petrified of escalators. I didn't actually remember this happened until reading this thread. It explains my previously thought 'irrational' fear of escalators!

I am so glad your little boy is ok, as a Mummy to a ten-year-old and an 8-year-old my blood ran cold when I read what happened! I was actually talking with my dh and dc recently about the public service announcement adverts, I think they should still be on the go! I have never understood how lax parents can be on escalators. I have unfortunately passed on my hatred for escalators to my eight-year-old daughter. I am now wheelchair bound (completely unrelated) and I must admit that I do not miss having to use escalators!

TheweewitchRoz · 03/01/2018 00:18

Thanks for sharing Op as not something I was aware of. So glad your DS is ok.

Ssssurvey · 03/01/2018 01:11

So glad your son is OK and so glad you have posted. My son loves anything mechanical and I have to stop him from running his fingers along the brushes on escalators. I will use your experience to warn DP and anyone who is looking after him, as I think a lot of people rely on public things being very safe. Thank you again xxx

DontDrinkDontSmoke · 03/01/2018 04:50

Was this on Twitter or the news? Really serious incident.

Myanna · 03/01/2018 05:07

How horrible. I will be more careful with my little kids now after reading that. It's hard with a wriggly three year old and we are on escalators most days.

Shard1662 · 03/01/2018 05:28

When my DD was 2 we were coming back from a wedding where she was a bridesmaid and still wearing her long dress. It was sucked into the escalator at the tube station; we managed to drag it out but it was terrifying.

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