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My child had a horrific accident on an escalator

310 replies

Oneluckyescape · 02/01/2018 20:40

This is not an IABU, but I wasn’t sure of the best place to post it, and wanted as many people as possible to read it in case it might be useful to them.

I am always paranoid whenever I am near an escalator with my children and I make sure I hold their hand and remind them to be careful, not to play or be silly on it, to hold on properly to the handrail. This is in part due to the stories I have heard about children wearing crocs on escalators, but somehow I just had this idea that the dangerous parts of the escalator were the “teeth” at the bottom or top of the escalator (the comb plate), or in the crack between the steps. What I was unaware of was the danger of the brush and the gap on the sides of the escalator.

Last week some friends came to visit and we arranged to meet them in central London. After a day of visiting a crowded museum and having a late lunch, we decided to go to Hyde Park to watch the Winter Wonderland lights. As we stepped inside the underground station we stopped to look at the map and figure out the best route. We then started to walk in the direction of the escalators. As usual, my first instinct was to grab my children’s hand. Only the youngest was right next to me. The older one (8 years-old) was a bit further ahead as we were a large group, and as we approached the escalator there were already three people between him and me. I saw that DH was one of them, and was in the step right behind DS. I thought it would be okay then, as DS is older now and was standing next to his dad. I thought to myself if just this time I am not next to him reminding him to be careful on the escalator, I’m sure it will be okay.

We started to go down the long escalator and just a few moments later I heard a really loud distressed high pitched scream. At first I didn’t know where it came from, I looked down at the escalator coming up on the other direction or ours expecting to see a woman in trouble but eventually I saw it was coming from someone not far in front of me. My biggest nightmare came true when I realised it was my own son lying on the step with DH sitting next to him hugging him as he continued to cry non-stop. I looked everywhere to see why he was crying and it was then I noticed the escalator had swallowed his whole foot and was dragging DS along as he screamed. It was the most horrific thing I have ever seen. I was so upset that the next things that happened are a blur. People started shouting for help and to stop the escalator. Someone at the bottom pushed one of those red buttons to stop the escalator. Someone from TFL arrived at the scene and said help was on its way. They cleared out the place, and asked me to go and wait in one of the station offices with my youngest son that was frightened and would not stop crying saying that he didn’t want his brother to die.

I waited in the office for what seemed like ages, my thoughts going forward and backward from fearing the worst to praying for a miracle where things could be like it had never happened. The people from TFL and emergency services were amazing. The police was the first to arrive at the scene, and DH told me how they took apart the panels, cut through his boot (he was wearing wellies) and sock, and managed to remove his foot, intact, with all his toes and everything, only bruised and with minor cuts. They said he was a lucky boy.

I later spoke with the TFL staff as I wanted to understand what went wrong. I also tried to google any incidents involving wellies, in case like the crocs, it had been due to DS wearing unsuitable footwear. At the end it turns out it can happen with any kind of shoes, but crocs are worse because they are soft and offer little protection to the feet. In a way it seems it was good his foot was in a welly as the thick rubber protected the foot, and at the same time they were able to cut through it to dislodge the foot. I also asked my son how it happened, if he had been playing and accidentally put his foot through the gap in the brushes. He said he didn’t. At first he had been standing in the middle of the step but someone came down walking on the left side and wanted to pass by so DS moved to the right. Then he crossed his left foot in front of the right one to stand like that and the tip of the left boot must have touched the edge of the skirt panel. It seems that the friction created by this contact drew his foot in the gap by the skirt panel and entrapped it inside. My son said he didn’t put his foot inside the gap, but that he just felt as if something suddenly pulled it inside.

When I tried searching for other incidents involving wellies in escalators I couldn’t find many, most of the accidents reported seem to involve crocs. There was, however, a thread posted by someone on Mumsnet many years ago with a similar incident on an escalator inside an underground station in London that involved a toddler wearing crocs. From reading that thread I saw that many people remember some Public Information Broadcasts from the 80s with a pair of empty wellies travelling on an escalator, but some people had never seen them (myself included, as I grew up in a different country). For those, I hope that reading this helps to raise awareness and decreases the chances of it happening again to another child.

OP posts:
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A1Sharon · 04/01/2018 18:43

A lady was once admitted to our ward following an awful accident on an escalator. She had fallen and her hair had become trapped in the escalator.
It scalped her. Was truly horrific. They had patched her scalp as best they could under emergency surgery that evening, plastics were coming in the next day to assess.
She was very traumatised,poor pet. i have never forgotten it. And I've never stood on to an escalator since without remembering it!
Accidents happen. Obviously most of us use escalators all the time without incident, but things to happen.

Cindie943811A · 04/01/2018 18:45

I walk with a crutch on my right arm and to get on and off an escalator, because my balance is poor, I have to reach over and hold the left side as I approach the end.
On one occasion someone rushing down the left side ran into me, knocking me off balance and I involuntarily grabbed thee person in front and we both nearly ended up on the teeth.
I refuse to use escalators nw

pollymere · 04/01/2018 18:52

Some escalators have feet painted on them,or stripes down the side to remind people not to stand too close to the sides. It sounds like you did everything you could but some idiot pushed your DS. This could just as easily have been an adult getting their foot stuck. One thing I do is to have my dd on the step in front of me whilst holding her as it makes it easier for people to get past. I can still hold onto her too. What a horrible experience for your family.

Oneluckyescape · 04/01/2018 18:57

As someone upthread said, it doesnt't really matter if you believe everything I said it happened to my son is true. You don't know us, either way it will not make a difference. But the danger of a foot getting entrapped on the sides of the escalator is real, and people need to know about it. Lots of other people have said it happened to them or their children before, and I was ignorant to that. And it makes me feel guilty even though I know it was an accident, because I wasn't next to him when it happened and I only told him to be careful every time he used an escalator but never told him specifically about not putting his foot too close to the side because there was a gap where his foot could get drawn into it.

I'm sorry if my writing style sounds creative to some of you, I'm sorry if I didn't take a photo of the accident when it happened to send it to social media. That was not what I was thinking when I heard my son scream and saw he was being dragged by the escalator. The only thing I could think was that he lost his foot and that it was my fault. Maybe the other people that heard the scream or saw what happened also didn't think to take a photo or talk about it in social media. All I know is that someone heard my friends shouting for help and pressed the button to stop the escalator, a woman that turned out to be a nurse came to us and tried to calm down my son while help arrived. An another man tried to calm down my younger son next to me that could not stop screaming either. Those are the only people I remember, the others were told to leave and clear the area, and I don't know if anyone thought to take pictures.

The entrance where it happened was the one next to Five Guys, because we had been there minutes earlier because the children asked for milkshakes. The British Transport Police Report Form says DS was given oxygen at 18.20, and his vitals were taken at 18.30. I called my mum at 18.13 when they took me to the office, and told her what happened and asked her to pray for him while I waited. That's why I estimate it happened around 18.00, but to be honest I didn't look at my watch to record the exact moment of the incident. I was in shock and couldn't think clearly.

My child had a horrific accident on an escalator
OP posts:
FirstOfHerName · 04/01/2018 19:00

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grannytomine · 04/01/2018 19:03

You must be traumatized, as must sons and DH. I heard this happen, must be over 30 years ago and I didn't know the child but the thought of his screams still sends shivers down my back.

Do look after yourselves as it is a horrible experience, a bit of TLC for everyone but obviously especially son.

Mindfulbuttired · 04/01/2018 19:05

I could have written this. Last October I took my 2 children who are 3 and 4 to West Ham station where we have used the escalators before and the kids love using it. I don’t know what happened but I think my son froze and then fell on me and me and my daughter fell luckily we just got on the escalator so we didn’t fall down that many stairs and I managed to grab my son but not my daughter. There was an angel behind her who quickly scooped her up in his arms when he saw I wasn’t able to pick her up. My son was fine but shaken and my daughter had escalator mark on her forehead and cut her nose which I thought maybe needed stitches but luckily it didn’t. I was beside myself and couldn’t stop crying and actually thought I was going to pass out as I thought my daughter was dead as all I could see was her lying flat at the bottom of the escalator. Still haven’t recovered and have regular nightmares.
Escalators are dangerous and I don’t think enough people know that there is a stop button at the top as no one stopped the escalator and mine kept moving.

Welshlovebicuit · 04/01/2018 19:11

In the 1970s I witnessed a similar incident in a department store in Cardiff (I was about 7 at the time). I still have a phobia of escalators and try to avoid them (although commuting into London for 15 years made that tricky!). My husband laughs at me, but if I have to get on one I still stand right in the middle and hold on both sides, then leap off at the end. Glad your son is OK - really frightening.

MsHarry · 04/01/2018 19:13

but someone came down walking on the left side and wanted to pass by so DS moved to the right.

Pretty sure you're not supposed to do this on escalators. So glad your son is ok.

dstill1964 · 04/01/2018 19:25

Well done for publicising this. How awful for u all. My school friend ( I’m 53 now ) got her plimsoll lace caught in the escalator and have never forgot the fear. Hope your Son speedily recovers from this

bluepumpkin · 04/01/2018 19:52

OP that’s horrific. I will definitely be more careful on escalators with my DS after reading this.
I don’t really understand why anyone thinks you’d make this up, that would be very peculiar and it seems very clear that these incidents are not that rare!

MyNameIsJane · 04/01/2018 20:10

I can remember articles on That’s Life about escalators. I’m very sorry that your son was hurt, OP. Speedy recovery to him.

bovine · 04/01/2018 20:50

This is what was left of my daughter’s croc after a similar incident in Singapore. Second day of our holiday. Horrific. I wrote to Crocs to alert them to the issue but they did not accept that Crocs were a problem. She was in a plaster cast.

My child had a horrific accident on an escalator
SpiritedFlame · 04/01/2018 20:58

OP, I'm so sorry about what happened and that on top of that, you have had to defend yourself. Not pleasant at all.

I've been terrified of escalators for as long as I can remember.

I'm glad your son is starting to feel better and hope you are okay too.

Oneluckyescape · 04/01/2018 21:03

Thank you to everyone that have asked about my son, and to all the people that has also shared stories about similar events Flowers.

FirstOfHerName I don't know why your acquaintance at TCR told you that. But as I said, the police gave me a copy of the report and you can see for yourself that it did happen. But as other people have told you, if you have any problem with that, report it to headquarters. They can verify with me if they need any more details for your peace of mind.

My child had a horrific accident on an escalator
OP posts:
BrownLiverSpot · 04/01/2018 21:19

Sorry to hear this op, I hope your son will be OK. I've always known that escalators can be dangerous as a friend lost her finger which had somehow got stuck in it. Not sure how exactly it happened as it was years ago. I just Googled shoes trapped in escalators and apparently the soft or rubbery soles can be the riskiest. These accidents are hopefully rare but it's always good to know the potential risks.

Annette69 · 04/01/2018 21:32

Firstofhername - How sad that you actually went up to someone and asked to verify this story. Get a life.

ton181 · 04/01/2018 21:34

Glad your little boy is ok, however he must have put his foot against the side for the friction to start.

Escalators and elevators are very common nowadays (god I sound old) and lots of people forget they are machines with a few safety devices. I used to work in a shopping centre and the amount of people ignoring the advice safety signs was incredible, and when things went wrong as far as they were concerned the machinery was at fault.

PieAndPumpkins · 04/01/2018 21:36

Why even troll hunt? Its such a stupid waste of thread space. Who cares??
Shocked to read this, it made me shake and tear up. So glad your son is okay. I have definitely learnt to take extra caution, so thank you for sharing.

ton181 · 04/01/2018 21:36

Bovine - crocs are not the problem, if you stand in the centre of the step or a few inches away from each edge, you will travel safely without incident

Rainbowmother · 04/01/2018 21:39

I had no idea thank you for sharing. Hope all is ok with him now

Littlesticklebrick · 04/01/2018 22:19

I’m so so pleased to hear your son is ok xxxx

Stars2theside · 04/01/2018 22:33

I work for London Underground and just want to say thank you for sharing this. We have a lot of incidents on escalators, and we always stress the importance of holding onto the handrail. Everytime I have to go to an escalator due to an incident, I am filled with dread. As a mother myself, I dread the day it's a child I have to attend to. I've seen some awful things but we are very good at dealing with them, and I want to reassure you that we are well trained. To any other parents out there, or carers, if you have to travel on an escalator and are unsure of the safest way to do it, or would like some assistance down, please, please, please speak to a member of staff!! We would much rather help you travel safely than to deal with an accident!!
I would like to politely add though, that we are not there to carry bags or any other bulky items - we are not porters. If we get injured doing so, we are not covered. It's down to the individual if they decide to help you with luggage. Please don't expect it!!

OP - thanks again, and I certainly hope your little boy is not too worried about using an escalator again - staff will gladly help if he is xxx

Stars2theside · 04/01/2018 22:36

@FirstOfHerName

Not true. We get a HELL of a lot of updates - and unless it affected the train service, someone at another station would not know about it!!

LipstickHandbagCoffee · 04/01/2018 22:40

Op, Gosh I’ve followed your thread.appalling you had to demonstrate this was a factual event
Best wishes to you, your family and your son
Thank you for the heads up,it was grim to read but a prompt to be careful

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