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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be irritated by this technophobia?

70 replies

AnachronisticCorpse · 01/01/2018 10:39

Sparked by a conversation with DH’s brother and his wife.

They still have the same contents insurance as when they bought their house 20 odd years ago, costing £800 a year, they won’t change it because it’s too much faff to go and see a broker. Ditto car insurance. I dread to think about their mortgage, I haven’t asked. I suggested changing it online and was met with a laundry list of excuses (what about the piano (?), I don’t trust online, our computer isn’t working etc etc).

Their house is either roasting or freezing because apparently their thermostat needs a specialist to adjust it, they can’t do it themselves.

They only use BIL’s work email address so often miss updates or invitations from school or friends.

Bizarrely, BIL has a Fitbit but no way of syncing it other than his pc that currently doesn’t work, so the clock on it is wrong and I’m not really sure what else he gets out of it other than it being an expensive pedometer.

They won’t shop online (in case of fraud) so ask us to order stuff for them (it obviously doesn’t matter if OUR card details get nicked...) and they won’t use credit cards, only debit cards or cash, again because apparently credit cards get cloned all the time.

I wouldn’t mind but they moan about things all the time. Their house is falling apart but they ‘can’t afford’ to fix it, SIL has to get her parents to take her food shopping as they only have one car and she won’t shop online, they complain about how high their bills are but won’t do anything about it because of ‘reasons’.

It drives me absolutely crackers. BIL earns £££ and SIL is a SAHM (same situation as us), so she actually has all the time in the world to sort all this stuff out and just won’t because, I don’t know really, some anxiety about using the internet and just sorting shit out. They are the same age as us btw, and have a child in yr 6, and I think they are really going to struggle with secondary school if they don’t get aboard the online train.

AIBU to find the whole thing really odd?

OP posts:
pieandmashliquornotgravy · 01/01/2018 13:12

For personal reasons I wouldn't touch Abbots Travel if the holidays were 90% off.

AnachronisticCorpse · 01/01/2018 13:35

See, we’ll use a travel agent to book Disney, for eg. Because they can easily sort out all the extras and multiple rooms etc. But booking a Haven holiday or a cottage in the IOW through an agent is a bit crazy when the deals are so much better online.

I think my New Year’s resolution is to stop caring. It’s their own money they’re wasting.

OP posts:
SparkyBlue · 01/01/2018 13:51

Oh god at least I now know that other people live like my parents. Every small thing is a drama. My mother was having a fit Christmas week as Argos was out of something she wanted she had gotten two buses to the store instead of checking on line. She refuses to even use text messaging.

NeeChee · 01/01/2018 14:08

MIL can be like this. Doesn't drive, won't have broadband. Suggested online grocery shopping, no. Even suggested getting Iceland's home delivery service after shopping in store, which my mum often used to take advantage of before she could drive. The response I got was "oh no, I'm not having anything delivered here"
I think it's just a different generation and attitude. I'm all for making life easier and taking advantages of any shortcuts available.

hevonbu · 01/01/2018 14:46

How old are they? If they're over, say, 75 it's understandable.

AnachronisticCorpse · 01/01/2018 15:03

They are mid forties!

OP posts:
DonutDiv · 01/01/2018 15:06

They could save hundreds a month, I reckon.

hevonbu · 01/01/2018 15:16

Oh, I thought they were older than me! (Mid fifties). They should make an effort to catch up, it'll be difficult for them in the future if they don't. Suggest they go with Apple, I think that's easier as opposed to Windows+Android. They should get internet banking, how will they otherwise manage in the future?

hevonbu · 01/01/2018 15:21

I also have my mobile switched to silent most of the time, if there's a number not yet in my phone book they get to talk to the voicemail ("talk to the hand" Wink)

Roussette · 01/01/2018 15:37

They sound ridiculous! Insurance Companies must love them! (they hate me because I compare and get reductions every year).

I could understand it if it were parents in their eighties but the fact they are so young, I would find it massively irritating and would have to just not engage about this in any way which would include not ordering stuff for them.

ohfortuna · 01/01/2018 15:39

as PPs have said you I'd knock this on the head pdq
They won’t shop online (in case of fraud) so ask us to order stuff for them

AnachronisticCorpse · 01/01/2018 15:42

It’s odd because BIL is very frugal. SIL is a spender and he worries about money. An hour online (or a few hours on the phone) could save them literally thousands a year. More than enough to fix their leaky conservatory.

I just don’t get it. And the ‘reasons’ they came up with were genuinely hilarious nonsense. I would do it for them but there’d be some reason why it wouldn’t work for them.

OP posts:
ohfortuna · 01/01/2018 15:48

maybe they've got themselves locked into a sort of self sabotaging drama seeking pattern?
I would find it infuriating too but probably best to step away and not engage with them over things, def dont try and intervene

Topseyt · 01/01/2018 16:50

Yes, I do understand that parents in their eighties is somewhat different to what OP is referring to. This type of technology aversion is common enough amongst my parents' age group, although I do know people their age or not that much younger who do use technology and the internet. All I can do is let it be or work with it because my parents have made it clear that they will never change. I just help them out when I can.

OP's BIL and SIL are totally different though. They do have internet access at home, but can't be arsed to use it. That is why I would stop facilitating them

borntobequiet · 01/01/2018 17:02

In my experience, the people most cautious about using IT are those who work in IT.

heron98 · 01/01/2018 18:26

My brother cycles to his landlord every month and pays his rent in cash because he doesn't like using direct debits.

ermagerdsnur · 01/01/2018 18:34

I still can't get past £800 for house insurance ShockShock

StrongerThanIThought76 · 01/01/2018 18:39

My mum is exactly like this. She's 70 and for 4 years has been fretting about her energy bills (British Gas, standard tarrif). I managed before christmas to get her to hand over her bills for me to do a comparison online, it took about 10 minutes to show her that even with the same provider she can instantly save over £300 a year but she's still thinking about it. And complaining about her extortionate bills...

mirime · 01/01/2018 18:40

@hevanbu

Suggest they go with Apple

Apple will not fix all problems associated with technophobia. Believe me, I've tried to help someone in work with their iPad. I was tearing my hair out by the end and fervently wishing someone had bought them an Android tablet as at least then I could have done what they wanted in 30 seconds instead of trying a number of workarounds because of Apple and their walled garden.

Put me right off everything Apple.

DianaPrincessOfThemyscira · 02/01/2018 09:40

@HarrietSmith - Amazon aren’t the only online company!

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