DD2 moved into a new address with her BF on 1st December. They had no live TV until shortly before Christmas & didn’t even think about getting a licence (it’s an old TV from when her BF lived alone elsewhere)
Today a woman knocked on the door just as DD2 was about to go out & asked “are you Mrs X?” (previous resident). DD2 said no. Woman asked if they have a TV, more or less pushed her way in to see (small terraced house, front door opens straight into living room), started demanding information like DD2’s NI number, & wanted DD2 to hand over her bank details immediately. (Despite the haranguing DD2 managed to resist this & instead signed up for TV licence on her phone in front of the woman.)
Surely this isn’t how they’re supposed to behave? Having come to see a specific person, who moved out in October, she should just have requested to see some ID & then left with a warning to get a new TV licence asap?
Any advice? I’ve suggested she make a formal complaint. The woman even read her a caution!