I recently rehomed two cats due to illness. I wanted them to go to a good home so I chose to rehome them through a large cat rescue charity. The cats were with a cat fosterer while they are vet checked and assessed etc but within a week one of the cats managed to escape and has been missing a week and a half.
I'm absolutely devastated and feel helpless. I tried to complain to the charity but they weren't helpful, they suggested that I go up and look for him but I physically cannot as not well enough.
Although they are looking for him and doing what they can, I feel like he is well and truly lost. He's in a busy city and probably terrified as my cats are use to living in a quiet area without traffic (which I did stress to them before rehoming).
AIBU to complain? And who would I even complain to?