Because that's what I'd like. Someone who cleans it as if it was her own home. Oh, the kitchen window's a bit smeared I'll do that this week. Those door handles haven't been polished for a while I'll put them top of the list next week, there's a hand print on that wall, I'll wipe it off.
My cleaner is very reliable, turns up regularly and does a decent enough job of the basic hoovering and dusting but doesn't do any of those extras that I'd see as part of the regular cleaning, unless I specifically ask.
i.e. shes happy and has time to clean the inside of a couple of windows each week but will only do it if I leave a note explaining which ones need doing.
Is it unreasonable to want a cleaner who knows how to clean and does it (assuming I pay her enough hours) rather than needing specific instructions for every little thing? i.e. someone who takes a bit of pride/responsibility for keeping thing nice even though she doesn't live here.
We're not dirty or untidy people, we're not here much during the week and we don't do clutter/ornaments. It's not a hard house to clean and I'm seriously thinking of taking it back myself if I've got to do all the thinking for her anyway.