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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To expect shoes to last more than 2 months? (And to take them back each time?)

29 replies

rightsaidfrederickII · 20/11/2017 12:47

I usually wear a pair of black ankle boots to work, but over the last couple of years or so I've found that they're wearing out ridiculously quickly. I work a semi-sedentary office job and wear different shoes to walk the dog, so I'm not exactly running marathons in them.

I typically buy Schuh or Office and usually they get to around two months old and then the sole will wear through or the sole will detach from the upper. The current pair cost £50 and have gone through in two months. Even a £150 (but reduced in the sale) Ted Baker pair didn't make it to the three month mark.

I keep taking them back for a refund on the basis that they're not of satisfactory quality / didn't last a reasonable period of time - partly because I can't keep parting with £50 every two months for work shoes alone, and partly to send a message about the shit quality they're selling, but from an environmental point of view it's awful as they keep going to landfill.

AIBU to expect at least 6 months wear from a modestly used pair of sensible shoes?

OP posts:
NancyJoan · 20/11/2017 21:12

Are you walking miles to work each day? This seems extraordinary, I don’t think I’ve ever worn a pair of shoes or boots out.

lanbro · 20/11/2017 21:15

Eh, what on earth do you do with your shoes?? I can't remember ever wearing out a pair of shoes...most of my regular footwear is at least 2 or 3 years old and nowhere near falling apart! I probably spend between £50-120 so not mega pricey...I'm also on my feet all day

DianaPrincessOfThemyscira · 20/11/2017 21:16

Fuck me, I thought I was hard on shoes but you take the biscuit.

Totally disagree it’s normal for shoes to wear out in two months (unless you walk a lot in them) and to say that every pair you have bought, different brands and styles, suggests the problem is with you not the shoes.

Minster2012 · 20/11/2017 21:24

It’s definately NU to ask boots/shoes to last over 6 months but under consumer rights that’s pretty much all you’ll get away with for returns. I used to work for a number of retailers (including Ted Baker for 7 years & we would always refund or exchange any boots/shoes under 6 months old as that is deemed a satisfactionary time frame for wear).

I have just resoled my beloved Joules Westbourne Chelsea boots that I basically wear everyday since Sep 2016 with a more substantial sole with more grip. I must polish them every 2 weeks, cost £140 with the leopard at the back & im thinking about black ones this year if they go into the sale I love them so much (but they are cold so room for thick socks is a must!).

Someone recommended Solovair for similar Chelsea boots so I might go for those they look like they would be like doc martens & last & be able to be polished to death to last.

Investments like that are a better choice

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