Honestly I'm seething at the fecking pond life that work at front of house facilities. My friend had her first baby on Thursday. I called the hospital to find out when visiting times were and was told 7-8.30pm. A bit inconvenient but I'd make the effort. Couldn't make it on the Thursday evening as I only found out in the evening anyway. Couldn't go on the Friday coz had other stuff on. Called on the Saturday to make sure she was still there and hadn't been discharged. Realised that I perhaps wouldn't be allowed in with kids so called back to check and was told yes, family kids only. Then tried to arrange babysitters at short notice and had no luck for the Saturday night. Checked on the website for directions to notice that there is also a visiting hour between 3-4pm - ARRRGGGGG. Called again on the Sunday to make sure she was still there. Got a brain dead drongo on the phone who kept transferring me round several wards. Had to call back 4 times using the direct line number before I finally got through to the right ward and was told that she'd moved wards. Had to call again to get that ward to finally be told that she was leaving today and I've missed my chance. She lives far away and had to come to this hospital to have her first because her local hospital is a midwife led unit so I really wanted to visit as she wouldn't have had many other visitors. I am now going to have to post the presents to her and I'm so fecking pissed off. If I'd been told initially that there was another visiting hour I could have visited no problem. Bunch of twits. And why do they always sound like they are most inconvenienced by your calls. It's a fecking reception, you get calls, you are polite, if you cna't hack it then go and get a fecking job watching paint dry as the thought processes should be quite so taxing for you.