Who is responsible for this. Really worrying please help.

[Waterlotofdoom]

OK I have NC

I moved into this property seven years ago and it is on a water meter. It is a house converted into flats.

I queried on several occasions why my bill was so high as one bed flat, only shower no bath and washing machine used twice a week. At weekends we at at my parents Friday to Sunday.

Told it was correct and actually quite low but my Grandfather was paying less and having baths, using washer daily and in a house.

Then my credit on my account started going up. I rang and queried and was told I wasn't actually in credit but it was because I was on a payment plan and paying my bill in advance. My bill lowered slightly but still a reasonable amount and so I kept paying the x amount a month payment as told.

In July it was identified that meter wasn't working and hadn't been since 2015 when they changed the old meter as it was apparently slowing down. They had failed to pick it up even though I had raised it and have agreed to charge just standing changes for that period.

They have been and changed meter just before the holiday in August 2017 and I thought it would now be okay. I Arranged to be in so that they could check the meter was working properly as I was told I was meant to, I waited in until 4pm only the engineer didn't turn up. I rang and was told he had been and replaced the meter but hadn't knocked.

Came back from holiday in September and just been told new meter is not working either. They are coming back out on the 25th to replace again.

I've been told by a friend that they had issues in a flat and that it is possible that when they came out in 2015 and changed the meter that they may have done something wrong meaning my other flat neighbour has been paying for my water.

I am now terrified that that is the case and that my neighbour will demand the money from me towards his bill.

A. My usage is very low normally £12.90 actual usage not including standing changes each month and b. Possibly lower as during the two year period our washer had broke and we were using my Mum's and only in Monday to Thursday during that time.

I literally don't have spare money to give neighbour if he did ask (and he would) and I suffer from anxiety so didn't sleep at all last night.

Would I be responsible in paying him back or would water company?

As well as theirs.

So sorry if I'm not explaining well
I have flu and anxiety and really struggling.

I agree with the others who say don't worry about it. I think it is really common to have issues with water meters (I certainly have on more than one property). I can't see any circumstance where your neighbour would be able to claim against you even if it did turn out he had been paying for your water (and TBH if you have your own meter I can't see how that would happen, far more likely just your meter is a bit rubbish).

The house I am in now is part of a new development and some of the water meters don't work, including mine. The water company have just agreed to charge me the average amount for a house with my number of occupants, but until it had all been worked out they did not charge me..

Keep records of all conversations

Friend suggested mine might not be reading because if they had connected it wrong somehow my supply could be going through their meter as well as mine.

Ohhhhhhh I see! That's my fault. I'm just now getting over being sick myself (had a fever for probably the first time in my adult life!!), so my head's still a little cloudy too! :)

But I would still think that any fault would lie with the company issuing the bill, up to and including refunding over-pay or anything else. If your neighbour did come to you with anything, I'd definitely show them to the company's customer service! Maybe even call with them, just so you can be a show of force and back each other up, and YOU may need back up as you're still dealing with this broken meter bollocks.