AIBU to return a dress i bought to get it for a lower price?

[shinyredbus]

I bought a dress two days ago and I've just had an email telling me the price has dropped by about 50 pounds! Would it be really bad if i returned it and re-ordered the same dress?

Do it ! I picked up a collection instore recently and made them swap the dress as it was £1.50 cheaper in the shop... small amount but still !

I think most people who work in shops sort of mentally have a time limit (about a week) if it goes in the sale within a week of purchase we think its totally fair to return and re buy

Well it’s not the people who work in shop’s decision though, is it?

If something is within the return policy, it’s fine

I work for a very nice fashion brand a mumsnet fav, we get customer who do this all the time . Its just easier to email and get them to refund the diffrence,it saves on postage and lots of work for our warehouse.Also lots of form and spread sheets being need filling in if you actualy return it .

Also you run the risk of the size you want not being in stock when your parcel reaches the wearhouse.You could alway just re buy it at sale price then send the one you have back for a refund just enclose the correct order number.

As for people who buy just enough for free del and returns and then return everything bar one sale product, their account are marked and if they do it over a certain amount of times we email them to say there free returns have been suspended.

I've done this with Habitat - they reduced the price on the item I already had.
Obvious, simple, and makes me want to shop there again.

That’s interesting coffee - how does that work when presumably people order multiple sizes to check fit? I do that frequently as it’s easier than buying sending back then buying the next size.

OP - YANBU. If it’s within the time frame for return I don’t see why you wouldn’t.

Not at all! I bought a dress from jigsaw in the summer for £195. This was on Saturday. On Monday it went down to £135 (!!!!). I basically ordered it online at the reduced price and arranged click and collect from the store (just to ensure it wasn't sold out in my size). Then went to store, took original one back and once that had been done then asked for my click and collect dress. They 'pretended' to go out the back and get my reduced price dress but they so gave me back the original dress! Was quite amusing really. I could tell by the way it had been folded and creased. It didn't matter one iota though I got exactly the same dress for £60 cheaper. I wish they had told me it was going in the sake 2 days later but it was pointed out they may not have known.

A long time ago when I was a young retail assistant we often missed our target and lost out on our bonus due to customers doing this, like Food describes.

Mind you, the worst ones were the ones who bought expensive evening dresses on a Friday and returned them on Monday morning. They’d clearly been worn, but the company policy was to refund with no questions asked. We’d often be starting the week hundreds of pounds down, especially in wedding/summer ball/Christmas party season.

So personally I would never do this.

Some shops policy is they'll only refund you the current price for item.

I've only heard of this if you try to return it without your receipt. If your receipt says the full price then they refund that price, in my experience.

I live in the US and here it's common to get a refund or price adjustment on items that have since been reduced, usually within a set period since purchase.

I work in retail and I have no issue with returning and re-buying in this kind of situation.

It happened to me at my own store once - I was working Monday afternoon; Tuesday and Wednesday lates on the closing shift (which is relevant) and had my day off on Thursday. On Monday morning my hoover finally died, so when I did my grocery shopping after work I bought a new hoover for £110. Even though I knew I wouldn't get time to open it and use it until Thursday, I just didn't want to have to come in on my day off instead of getting stuck into the housework as soon as DD was off to school. Well Wednesday evening rolls around and I just happened to be helping a customer in the electrical aisle and noticed my hoover, that I'd bought 2 days ago (and that was still sitting unopened in the corner of my living room) was now on offer for £60 ... almost half price off!

First thing Thursday morning I brought it back to store to get a refund for £110 and then re-bought it for £60. If I had opened the hoover and used it, or bought it the week before then I would have put it down to bad timing and sucked up the price difference, but there was no way I was losing £50 just because I happened to buy it on Monday after work instead of three days later on my day off, especially when it was unused and still sealed, and my work colleague was in total agreement when I explained why I was returning it (so that she would give the box back to me to re-buy through a checkout while I picked up a few other items rather than taking it off me to keep behind the desk till it was re-stocked).