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To say No thanks when asked for my post code at the till

182 replies

drfostersbra · 03/10/2017 19:49

I'm always in a rush and I just want them to chuck my stuff in a bag and take my money, I don't want to be on a mailing list, have a store card, catalogue or emails, just fuck off!!

Each time they ask I say no thanks then they go all cats bum mouth with me for the rest of the transaction.

Joules, Jo Jo Maman and white stuff are the worst for this.

The other day I was buying my screaming baby a dribble bib in the Joules sale quickly before a music class and the woman serving told me that they were having a charity day and please could I donate in the bucket, when I said I was in a hurry and didn't have coins on me she gave me an application card so I could direct debit money or something. THEN asked for my post code and was thoroughly shirty with me when I said no.

It's so annoying!!

OP posts:
SpottedGingham · 05/10/2017 12:22

I just say no if asked.

melj1213 · 05/10/2017 12:46

you are the one who needs to push back.

And how do you expect store staff to do that without losing their jobs?

We know that customers don't like it. our managers invariably know that customers don't like it but someone in Head Office has decided that it is something we must do and if we don't then we can be disciplined for it.

If you don't like it maybe you should write to Head Office.

The issue isn't people saying no, it's the ones who are rude and abusive to staff who have no choice but to ask when, 9 times out of 10, a simple "No thank you" is more than sufficient.

liverbird10 · 05/10/2017 13:46

@CoughFartLaugh
Don't get me wrong, I'm not suggesting people SHOULD give their info if they don't want to.

I'm just pointing out the pressure we are under from TPTB in Head Office. We have to ask, which is why we do.

Therefore that comment of mine you quoted was about the continuous moaning we get from customers for simply doing our jobs. We don't want to record people's bleedin' email addresses all day ourselves.

thiskittenbarks · 05/10/2017 15:40

Melj - I have worked in retail as a teen and understand being under pressure to achieve targets - but they aren't going to sack people for not getting enough personal info if everyone refuses, otherwise they would have no staff left.
It's like having a sales target - you can't expect people to buy crap they don't want just because it's helps people hit their target. If you are buying something you want then fine - shopper gets thing they want and sales person is closer to target. But no one (or at least very few people) want their personal data used and sold on - so the store want something from customers but give nothing in return. A lot of people give their info to Boots because Boots points mean you get something in return for them having your personal info.

Ukelou · 06/10/2017 02:02

I work in retail, i now work somewhere that doesn't ask for personal info thankfully. i hated asking was always pleased when people refused it was painful asking customers to spell their e mail addresses, names. And now when i do customer orders, which do need this info I always automatically tick the no marketing box as most customers just dont want them.

BradleyPooper · 06/10/2017 02:08

I tell them I'm in a witness protection program, normally works....

CatsRidingRollercoasters · 06/10/2017 06:35

Mothercare do this. I was asked for my email address when all I was buying was a multipack of those Organix puff things as an emergency snack. I paid cash. Why in God's name would I want my receipt emailing to me? Eff off Mothercare Hmm

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