I've namechanged.
Genuinely not sure here as I don't have much experience with people with disabilities tbh.
I work in a small shop and a woman and her son came in shortly before closing today. I remembered them having been in a few weeks ago and the boy (around 12 yo) was shockingly rude to his dm. Anyway, today he brought his bike in and the conversation went as follows.
Me-sorry, you'll have to take the bike outside.
Boy-no.
Me-you can't bring bikes in here, it needs to go out
B-it might get stolen
M-you could wait outside with it
B-no I'll just pick it up. (Picks bike up)
This went on for a few minutes, I got a little impatient with his refusal and said bike out now and opened the door. His dm then came over and said 'he has autism you know, there's no need to be rude to him' I explained I wasn't being rude then the boy said yes you were, you cunt. His dm said come on ds let's go.
I've a feeling there'll be a complaint against me now for being disabilist and I'm not sure if I could/should have handled it differently.