Aibu to send cleaning lady an angry email?

[irp1978]

Had a new cleaner come over yesterday for 2 hours (apparently). I went out when she arrived with my 2 small children, one of which likes to throw tantrum every now and again. I was really looking forward to coming home to a nice clean house, i had visions of opening the front door to wafts of polish, bleach and zoflora! But the reality was i opened the door to....nothing. Nothing had really changed. The floor hadn't been mopped, the bathroom looked pretty much the same, i could feel crumbs underfoot etc, etc..

So obviously i won't be using her again. But the problem i have is i feel robbed. I left money out for 2 hours work, she may have done 40 mins max. She abused my trust and good nature. Normally i would just leave it, but i feel pretty upset that someone came into my home who i trusted to do a job for me and paid well just f*ed off as soon as i left! When i first met her i said i was finding things hard with 2 small children and needed help!

So I'm now debating wether to send her an angry email and basically tell her she's committed theft! I'm not a confrontational person so am finding this a bit hard..😬

Ask her when she is coming to complete the work as she was unable to do it due to having the kids with her?!

Monkey, the OP has kids, not the cleaner.

they weren't the cleaners kids, the OP left with her kids. 2 hours isn't a massive amount of time for a first clean, she may have done a lot of deep clean things that you haven't necessarily noticed. I assume you obtained references before allowing her to be unsupervised in your house, so I wouldn't assume she did nothing and fly off the handle.

Sorry, whos children were they?

But I echo monkeysox ask her to complete the job or return the money.

Where did you find her, was it personal recommendation or local ad?

They were my children. Sorry not making myself clear!

She is local to me and advertises on fb. I met her the week before and showed her what needed doing. Only 2 rooms btw, i wouldn't expect her to clean whole house in 2 hours!

I wouldn't send an angry email but I would maybe say that you noticed that x y z you had agreed to hadn't been done. If she says she didn't have time then maybe look elsewhere - assuming the things you wanted done were able to be done in 2 hrs.

I agree with Corbyn.

Don't send an angry email. Just say in an email that you notice certain things weren't done that you had expected to have been done.

I think it's just been a miscommunication rather than the cleaner taking the piss most likely. Maybe give her another shot? Sit down before hand and say these are my expectations, are they achievable in 2 hours?