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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think next donor's letting agent should keep my details private?

63 replies

notanotherNC · 24/09/2017 13:14

I will try and keep this short.

We have student neighbours who are having all night parties. There is an email chain spanning from April until now. Back and forth between me, the landlord, the council and the home owner.

Today the Letting agent has cc'ed all the tenants in. Not only sharing with them months of complaints but also my email address, phone number and other private details. I didn't give permission for this.

AIBU to think this is not ok? Or am I just so tired from yet another all night party that I am being petty ?

OP posts:
Graphista · 24/09/2017 20:33

Agreeing with all those saying contact the uni. I was a rep while at uni and dealt with students who'd lost accommodation or were on verge of being kicked out as a result of such behaviour.

If anything uni's are MORE strict now as a poor reputation = less money in terms of research funding and from international students etc.

I have a friend works in student support and she loves helping those who are struggling genuinely with whatever but has no sympathy with those taking the piss who've already had warnings about such behaviour and continue.

As for both their landlord and the letting agents saying not their responsibility, depends where you live. Most councils have by-laws that make landlords liable for nuisance caused to neighbours (including noise). As there's illegal behaviour going on too and police getting involved it's certainly SOMEBODY'S responsibility.

As I and others have said

Approach their uni/s - I would phone though not email, emails tend to get treated too much like junk mail imo these days.

I'd also contact your local councillor regarding the lack of action from the landlord and the environmental health dept. Most hold a surgery at least once a fortnight.

Actually I'd seriously consider local news and mp too.

So sorry you're dealing with this. 2 addresses ago I had a similar problem (except a 'family' with 3 under 3 who were partying most nights) and am currently experiencing issues with neighbours above us. So you definitely have my sympathy.

To my mind the law on such issues needs to be MUCH clearer and with very heavy fines for landlords but as we already know landlords get away with murder in uk.

notanotherNC · 24/09/2017 20:46

I have emailed my local councillors but I get a standard email back saying thanks for your email we will be in touch. Maybe MP is a good idea and I will be emailing uni in the morning to see if they can help. I actually work at the uni so hopefully someone will be able to point me in the right direction.

It may sound melodramatic but all this is making my life hell. I work all day and most weekends and then have to come home to music all night. And then to top it all off the letting agent had forwarded all my emails to all the tenants. Just spent the evening in tears as feels like there is no way out. I can't afford to sell up and buy some where else otherwise I would be seriously considering it.

Thank you for all being so kind as well. The letting agents and tenants have made me feel like I am just a nag so nice to know I am not alone in thinking this is not ok.

OP posts:
toolonglurking · 24/09/2017 20:58

I don't have any advice, but I wanted to send you some very unmumsnetty Flowers and say I'm so sorry you are in such a horrible situation. I hope you get a moremore active response from the university tomorrow, good luck!

notanotherNC · 24/09/2017 21:29

Thank you. Actually the tenants have just replied to the letting agent saying they are also really upset as this is a breech of their privacy and data protection as I now have all their full names and email addresses and can see which universities they attend. Which is a fair point from them.

OP posts:
Graphista · 24/09/2017 21:53

Well actually I think 'tough' regarding their info, all these emails wouldn't be flying about in the first place if they were behaving like decent human beings!

As I said before I don't generally do emails, if I can phone I will, much harder to fob off/ignore someone on the phone - even harder in person - so find out when your councillors surgery is on and go along.

Not melodramatic at all. Sleep is key to our health in all ways. Sleep deprivation isn't used as a key form of torture for nothing!

Wouldn't hurt to get support from GP too. Not only to get help but to build a record of the effect it's having.

Subtlecheese · 24/09/2017 22:13

It's an important point. Landlords for the local university are on an "approved" list. Students are expected to be good tenants AND landlords or agencies are expected to be professional. Sharing data and revealing an investigation in that fashion shows a really awful attitude.
Do take the breach to the university's attention.

MyOtherProfile · 24/09/2017 22:19

O my word the tenants are upset at the breach of privacy too! Should have thought of that in the middle of the night 8 out of the last 10 nights!

Evewasinnocent · 24/09/2017 22:22

We live opposite a house owned by a local college - residential street - and there were a few too many parties at one point. We all complained directly to the college (though ndn went round in her dressing gown and shut the party down at 11 one night - but no one would argue with her and take her on!). College apologised and for last two years only more mature students live there (some were so quiet we thought the place was empty!). We have had one minor party in the last two years - which is fine - so good luck and complain to the university (should be easy if you work there - no wonder the students complained about the DPA breach!)

LurkingHusband · 24/09/2017 23:41

O my word the tenants are upset at the breach of privacy too! Should have thought of that in the middle of the night 8 out of the last 10 nights!

Two wrongs etc ...

Nuttynoo · 25/09/2017 05:35

I agree with others who say complain to the university.

notanotherNC · 25/09/2017 10:03

Thanks for all your advice. The letting agent has gone suspiciously quiet after I and the tenants pointed out the potential data protection breech.

I will be exploring all suggested avenues today, thanks again for being so supportive.

OP posts:
notanotherNC · 25/09/2017 21:19

The uni say they are unable to confirm if they can help as would be a breech of data protection as would be them confirming the tenants are students here. They said they take all complaints seriously though so I guess I just have to hope now letting agent has been silent since it was pointed out his breech of data protection.

OP posts:
MrsHathaway · 26/09/2017 09:50

as would be a breech of data protection

The fucking irony Grin

Fingers crossed.

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