Head vs Heart on this one:
I dearly want the black cab drivers to survive and remain part of the fabric of London, but until they all use an app and contactless they will turn into a tourist attraction only. I don't use black cabs, ever.
Black cabs fares are set by TfL and are ridiculously expensive. I work for TfL and know that everything they run is ridiculously expensive. Hell, even I am.
I used to avoid Uber on the principle that they treated their drivers like shit and employed crap drivers. I used to use Addison Lee, until I needed an ad-hoc one to take my poorly cat home from the vet and the nearest one was 45 minutes away. They quoted me £13.
So I did a bad thing and went back on my principles. Lo and behold there was an Uber five minutes away and they will charge me £8 for the same trip! So slay me, I don't care. I felt dirty getting into that cab but couldn't believe how cheap it was!
Then it kept happening. No AL, but Uber nearby. I still feel grubby.
A customer at work wanted me to get her a cab from Hammersmith to Barking last night and a local taxi firm quoted me £46 (it was 3am). The customer said, "how fuckng much?" Quite. Addison Lee was £40, Uber was £26-32..
I still hate Uber for everything it stands for but it's driven by good prices and convenience. I hope revoking its licence gives it the kick up the arse it needs though the company did themselves no favours by saying "TfL should work with us" instead of the other way round. (Erm, who gives you permission to operate, Uber?)
Still grubby.