Hi,
I found my dream flat to rent in London, the offer was accepted by the landlord and among other fees, we had to pay a £50 referencing fee before being able to sign the contract. We passed the reference check.
Two days before our move in date, the property was taken off the market after the landlord fell ill.
The agency has refunded the holding fee but is refusing to refund the referencing fee, saying they aren't responsible for the flat being taken off the market.
Does anyone have any experience with something like this?
AIBU to still want a refund?