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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

How clean do you expect a rental property to be?!

24 replies

Pombliboo123 · 16/09/2017 20:27

I've just moved in to a rented flat. Landlord is lovely, happy with my two dogs living here, great location and nicely decorated.

The place looked clean when I viewed it but I've just got stick in cleaning it before I unpack and it is disgusting. The cupboard fronts in the kitchen and front of washing machine, tiles etc are sticky, my steamer wouldn't even glide along them and the steamer head thing is BLACK from only doing half of them. There are hairs --pubes- all over the tiles in the bathroom and in the bathroom cabinet, the underneath of the sink and toilet seat were GRIM, underneath the sofa has never been hovered ever by the looks of it.

I haven't rented for a very long time but I would have expected it to have been cleaned to a professional standard before a tenant moving in no?!

SO AIBU for expecting a significantly higher standard of cleanliness?! Now it's going to take three times as long to move in because I need to steam and zoflora the shit out of everything.

OP posts:
KingJoffreysRestingCuntface · 16/09/2017 20:30

Every rented house I ever moved into was filthy.

Then I bought a house, that was filthy too.

I think generally people just aren't very clean.

khajiit13 · 16/09/2017 20:32

Thats gross. I don't know what the norm is. I scrubbed the place when I moved out of my rented house and the LL still got professional cleaners in.

MrsSquiggler · 16/09/2017 20:34

Take photos before you clean and send them to your landlord so it's on record. Then at least at the end of the tenancy you should only have to clean it to the same standard (theoretically)

MrsSquiggler · 16/09/2017 20:35

But no, YANBU. Nobody wants to clean up someone else's pubes.

LadyTsunade · 16/09/2017 20:37

YANBU! Its natural to expect your new home to be clean enough to live in (though if you're like me, youd still scrub the place anyway), buuuut some people are pigs, and live as such. Maybe your landlord didn't check the property after the previous moved out? mine didnt, and our house was filled with broken furniture. We rippef up the bedroom carpet straight away as there were toenails embedded into it.

CanIGoToBedNow · 16/09/2017 20:41

Our first rented place was super clean and I had it cleaned when we moved out.

Cried when we moved into the next property and it was like yours - looked ok on the viewing but on moving in, every surface was greasy and there was a smell. I cried Sad

We then went into military housing which was a whole other ball game - literally had a march out with a person who wore white cotton gloves Hmm

BackieJerkhart · 16/09/2017 20:42

Definitely take photos and I hate to say it but do no more cleaning until you get the landlord in on Monday morning to see it with their own eyes. Call/text them now to say how bad it is and send the photos so they can't say you didn't tell them straight away.

HateIsNotGood · 16/09/2017 20:42

Yes - the LLs and their Agents expect spotlessly when you leave, it doesn't always work both ways. Take photos of before you clean it, so when they try and grind you out of your deposit (as they will if they think the standard is ok to move into).

Remember how hard it is to find a rental with dogs, better to clean it and keep it clean than consider moving, if everything else is ok.

BackieJerkhart · 16/09/2017 20:43

In fact I would text/call all now and tell them you expect a cleaner round first thing on Monday morning to rectify the their oversight.

FiveBoys · 16/09/2017 20:46

*We then went into military housing which was a whole other ball game - literally had a march out with a person who wore white cotton gloves hmm8

Oh dear God. I remember those. I forgot to clean the immersion heater switch one time and the Sergeant doing the march out stood with one gloved finger pointing in the air with the lightest smear of dust on it.

I just stood and said to him Im so glad I made your day.

AfunaMbatata · 16/09/2017 20:46

Thought the title said "rectal property " Glitterball

Original poster
Pombliboo123 · 16/09/2017 20:51

Thanks for your replies.

I will go and take pictures and email them to the LL.

As PP said I don't want to be a "difficult tenant" as finding a rental with the two dogs was tough. He doesn't stay in this city so maybe hadn't had it checked.

I would have given everything a thorough wipe down before putting everything away but hadn't planned on steaming/scrubbing the whole place Hmm

OP posts:
TheNumberfaker · 16/09/2017 20:52

I left ours spotless. Landlord complimented me on how clean it was. DH said it only had to be left presentable but I gave it a really good scrub.

Sunnyshores · 16/09/2017 20:54

Rental properties should be cleaned to a professional standard, either by vacating tenant or by a professional cleaner. Including oven and carpets.

coffeekittens · 16/09/2017 20:58

May not be the LLs fault.

I've rented before where places have supposedly been professionally cleaned and they haven't, LL v appologetic and had it rectified.

Some have clearly been wiped over with a wet wipe, light hoover and air freshener plugged in cleaned, by a professional cleaner and I've had to do a deep clean myself because all the agents can do is say they'll have to chase previous tennants because it's their responsibility Hmm.

Take some photos and send them to the LL. If it's not putting your immediate health at risk I wouldn't bother the LL at this time of night, wait until tomorrow.

YANBU though expecting a higher standard of cleaning, grubby cupboards and pubes are fucking vile.

Hugs4Everyone · 16/09/2017 21:08

Agree with everyone saying that you should email photos. LOTS of them of EVERYTHING...

Did you have an inventory? If so what did it say?

If you have one go through every single item and comment on every single little thing. If you don't have one then go through the house and do one for your self. I'm sure there will be examples online.

Maelstrop · 16/09/2017 22:02

Inventory photos? I rented mine out bloody sparkling, newly decorated, new carpets, scrubbed. It had been left by the vendors in the most disgusting state.

specialsubject · 16/09/2017 22:04

It should be to military march out standard on arrival. Look it up.

That's what my tenants get.

BackieJerkhart · 16/09/2017 22:05

May not be the LLs fault.

I've rented before where places have supposedly been professionally cleaned and they haven't, LL v appologetic and had it rectified.

LLs responsibility to make sure it has been doing though. So yes, they deserve some of the blame. The buck stops with them.

BackieJerkhart · 16/09/2017 22:05

done

FiveBoys · 16/09/2017 22:08

It should be to military march out standard on arrival. Look it up

That's what my tenants get.

I would agree.

Fewregrets · 16/09/2017 22:10

My landlord said that he paid £150 for an end of tenancy clean via the letting agency before I moved in but he obviously didn't check the standard before he paid as it was disgusting when I moved in. I assume no one from the agency checked either.

Btw when you move out you are not legally obliged to leave the house cleaner than when you moved in so when the agency tried to charge me for cleaning, I refused.

Original poster
Pombliboo123 · 16/09/2017 22:13

I have taken photos and will email them to him on monday. I feel like it's never going to be clean :(

A professional clean would surely only cost like... 2 weeks rent so you would think they would have it done. It's clearly just been wiped down they obvious areas

OP posts:
RB68 · 16/09/2017 22:15

I would second take photos and also photos of your equipment during cleans etc. They are buggers when you move out

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