In this queueing situation

[Welshmaenad]

Large chain store. Got into queue (queue area is well defined, has dividers etc, products in the run up to till...alright it was Boots. You quite clearly can't miss the queueing area in Boots).

One till open, a couple at till being served. Am next in line, some woman wanders up on the exit side of till and hovers. Looks at me and woman behind me. Continues to hover. Then says to till assistant "am in queueing in the wrong place?". He confirms she is.

She STAYS THERE, then tries to push in front of me when it's my turn to be served. Then starts arguing about how actually she was there before me (she wasn't) and was in front of me, etc (no, because you weren't in the queue). Till assistant looks terrified.

WIBU to insist on being served and tell her that once she realised she was not in the queue, the correct action would be to get in it, not expect to be served ahead of those of us queueing?

Probably not relevant to etiquette of scenario but I have recently had surgery and am still pretty unwell, get dizzy and light headed if on my feet too long and just wanted to pay for my stuff and get back to the car before I had to sit on the floor like I did in Halfords the other day. This may have made me more strident than usual.

Yanbu. She can queue like everyone else

Thank you. The nasty conversation she decided to have about me with the woman behind me on the legitimate queue made me wonder.

She should have joined the queue !

YANBU. She cannot queue jump like that, how rude!

Well done on standing your ground!!

Yanbu to have bashed her on the shin as she tried to push in if you had had one.....

Nope.
You are so Definitely Not U.

I fucking hate queue jumpers with a passion.
I don't get what makes them think they are so fucking important that their time is worth more than the rest of ours!

We had to queue at Immigration at Luton a few weeks ago, for bloody ages. Everyone had kids, everyone stressed and tired, and a woman decides to just barge DS, who was sitting on his Trunki, out of the way and stand in front of me.

I had a go at her, and she started off saying that she was with her friend (wasn't her friend btw) then when I called her out started saying she hadn't seen DS, and never once did she apologize for basically barging a sleepy 5yr old out the way.

It's the fucking cheek of it, like normal rules don't apply to them, so fuck everyone else.

Well done op.

I hate queue jumpers and always challenge them. I usually say something like 'oh dear, how embarrassing, its happened again' while staring at them. They usually say 'what' and I say 'I must have turned invisible since I'm sure you wouldn't have pushed in front of me in the queue had you seen me'. Cue embarsassed shuffling to back of queue. I love PA responses

embarassed* grrr

YADNBU! I once had an American lady push in front of me and when I challenged her she said "It's different in America!"

Not unreasonable. Everyone hates a queue jumper. I've spoken to a few in my time. I usually just say there's a queue in a horribly passive aggressive manner. Give them a filthy look then blank the twat. I wil, then either move ahead of them or alert staff.

If someone politely says excuse me I'm in a terrible rush, can I go first please, I say yes.

If they were just standing in the wrong place but before me, I'd also let them go first.

But cheeky fuckery if just barging ahead really really irritates. Everyone knows how a queue works.

Queue jumpers should be incurred with a fine, the cheeky fuckers. Last time I was at the post office, some jackass decided he 'only' needed stamps, so kept jumping into free booths, instead of waiting in the admittedly long line. Thing is, everyone was being held up as the cashiers all refused to serve him until he bloody well waited his turn! If he'd tried it when it was my turn next, I was all ready to 'accidentally' run over his foot with the pram....

i fucking hat that

i always say sorry i dint know i was standing here for fun

it usually embarrasses thm into moving on old lady decided to row with me about how i hav no respct for elders ffs

thats unusual yawn thyv all been very polite whn ive queued over there

Ha ha i had similar in Boots near me, woman slid up in front of me, hovering. When she went to get served i pointed out there was a queue. Apparently she had been queuing already at the bit where you hand in prescriptions..... that queue was obviously not fast enough so she slid over to our bit. Cheeky mare

YABU Boots is over priced, soul destroying and vile. Should have gone to Superdrug Good for you telling the cheeky cow off though.

I work in retail and 99 times out of hundred There would be a very British convo 'you go first.... oh no love you go first.. I insist...'

Only the self righteous knobs who clash get into arguements.

So I think you were both in the wrong

I nearly had a fight in Lidl once when a guy just airily brushed into our three-deep queue proclaiming "I've only got 2 things so it's okay if I go first right?" The woman who was first was clearly annoyed but too British to speak, so I said "How about asking the two other people you've just barged ahead of?" and he went "What?" and I said "No you can't barge in, wait your turn like everyone else." He muttered "Fat old bag" as he slinked away. I may or may not have called him an entitled cunt, rather loudly.

So no YADNBU!

I hate queue jumpers. I also find a lot of cashiers allow it to happen by serving the queue jumper & not sending them to the end of the line.

Reboot- it's not school . Why would we 'send' them to he back of the line

Lottey90 I've worked a lot in customer service and I would and have send queue jumpers to the back of the line, then apologies on their behalf to the customer. These people need to be embarrassed by their behaviour and absolutely treated like naughty school children. Perhaps then they will think twice before forgetting basic social manners.

I just tell them that they'll find the back of the queue over there and point. Loudly.

I have also done this when I worked in retail.

I don't think I get paid enough to sort out petty squabbles to be honest.

I serve who's items are next on my belt.

We have enough to do in our store with watching how quick our scan rate is, watching we don't do too many voids and of course giving each customer our full attention. I can't be doing with sending people to backs of lines.

Completely understand lottery90 so it would be better all round if they didn't do it grrrrr