We live next door to a house share. I have logged 10 noise complaints with the council on their online form thing. This is the only way to do so, they won't speak to you on the phone and obviously the police want nothing to do with it. The neighbours have all night parties, we can hear the lyrics to the songs in every room of our house. We ask them nicely to turn it down, they just ignore us or laugh at us. This is the 3rd consecutive night now their music and shouting has disturbed us and kept the children up. The council have not once responded to my complaints. The LL and home owner say to contact the council and let them know how we get on but won't take any action. AIBU to have expected at least an acknowledgment from the council? And if IABU, how many complaints should I make before I should expect some sort of response?