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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Did I do anything wrong here?

17 replies

IamPickleRick · 08/09/2017 16:43

I needed a double buggy. I picked a cheap tandem that I wanted and was looking on eBay for it. I am not going to use it for long so I didn't want to spend more than £100. Found two of the one I wanted for sale that looked ok and my Mum then said she'd buy it and collect it. She wanted the buy it now one as she was adamant it would sell (it wouldn't, it was quite niche) It was massively overpriced and I told her so but she went ahead.

She went to collect it and brought it back. I was really grateful but when we opened it up, essential parts were missing, it had suffered damage and been mended with packing tape but all these things weren't mentioned on the listing, nor did my mum see them when she collected it. She can't have even looked because it's quite obvious that the photos on the listing aren't of the same buggy.

For it to be usable we needed a spare part that was £120. I wanted to cut our loses then and just get something else but mum ordered the part.

Since then I've realised that I don't even like the buggy, it falls apart at times, doesn't support my older dc's weight and is horrid to manoeuvre. That's why I only wanted to spend £100 on it, in case I didn't like it.

So I have bought a side by side buggy instead which I will collect this week. DM is now really annoyed because she spent so much money on the other one (against my wishes and advice) but she didn't look at it properly when she collected it and won't even leave bad feedback on the sellers page when she's lied to my mums face over and over again.

I am paying for the new buggy myself as I originally intended to, but DM is now upset with me. But have I actually done anything wrong here?

OP posts:

SingingSeuss · 08/09/2017 16:45

Why hasn't your mum taken it back for a refund? If the issues were not mentioned she is within her rights....

TheSnowFairy · 08/09/2017 16:46

I think you should have made it totally clear you didn't want it.

But 'wrong' - no.

Original poster

IamPickleRick · 08/09/2017 16:49

But from the photos, I did want it. It looked ok but the seller has used someone else's photos. Plus had I seen it was broken I'd never have let mum buy it. I thought she'd look out for that herself when she collected.

OP posts:

Original poster

IamPickleRick · 08/09/2017 16:52

The packing tape is quite obvious to see and mum says the lady showed her the buggy put up so there was the opportunity to say something then.

OP posts:

shortcake76 · 08/09/2017 16:53

Can you not take this up with ebay as they have been fraudulent with false advertising? The least your mum should do is leave negative feedback. Was it advertised as brand new?

I wouldn't say you've done anything wrong, but I probably would have been firmer and ensured she hadn't purchased it.

chickenowner · 08/09/2017 16:54

Take photos and open a case with ebay. From what you say you will get your money back.

TipBoov · 08/09/2017 16:56

Sounds like your mum picked one up cheap somewhere else and is trying to pass it off as the eBay one!

Original poster

IamPickleRick · 08/09/2017 16:59

I actively said "don't buy it now, it's twice what its worth" and then "don't buy the part, get a refund instead". I couldn't have been clearer butbwhen my mum isn't on a spending spree, she won't listen to reason.

I've told her lots of times to take it up with eBay. I've told her almost every time we have spoken but she just won't. She doesn't even want to leave bad feedback and I think is because she saw it in person, still didn't notice the damage and bought it anyway.

OP posts:

FallingOrbit · 08/09/2017 17:09

Raise it with eBay. SNAD (Significantly Not As Described)

Where did your mother collect it from? Was it from the seller directly or did you use Argos as the collection point? If it was in person with the seller there are slightly, or potentially significantly different rules with raising a dispute.

FallingOrbit · 08/09/2017 17:10

Ah, you've answered my question (I think) - collected from the seller directly, yes?

AskBasil · 08/09/2017 17:22

No.

You did nothing wrong.

Mummyoflittledragon · 08/09/2017 17:23

I'd tell your mother the lesson to take from this is to listen to you. If she doesn't want to, tell her to back off for a while.

Sugarpiehoneyeye · 08/09/2017 17:26

You need a buggy, the one your DM insisted on, isn't fit for purpose.
She can't lay the blame at your door, why won't she do something about it ?

DoubleHelix79 · 08/09/2017 17:30

Ebay is notorious for refunding buyers in almost all cases (even obvious scammers). I'd raise a complaint and request a refund.

imjessie · 08/09/2017 17:40

If it's fixed then sell it on , she should I have put in a complaint straights away .

Motoko · 08/09/2017 19:57

OP can't raise a complaint as it was her mum who was the buyer, so if her mum won't ask for a refund or leave negative feedback, there's nothing the OP can do.

OP, don't listen to your mum if she's trying to lay the blame on you. You told her not to buy it, or get the spare part, so it's due to her own irresponsibility that she's out of pocket and you've had to get another buggy. Just remind her that you told her not to when she brings it up.

Original poster

IamPickleRick · 09/09/2017 13:48

Ok, I've convinced her to leave bad feedback. It's been a while since we bought it and I think she feels embarrassed about not looking properly so she won't try for a refund but I will try and get perhaps £20 for it from someone who needs a spare or something.

OP posts:

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