To think sales assistants should help pack your bag? Too difficult?

[Joannearobinson23]

I was in b&m today they only had baskets.
I ended use buying quite a bit (quilt cover,curtains,lamp shade etc etc.
Get to the checkout and 1 small basket till is on and huge quee of people waiting.
I get to the till and ask for some bags,she rolls her eyes and gives me 1 tiny bag,I ask for anything bigger? She says no and starts quickly scanning my things through.
She piles everything on top of the 1 carrier and as I'm trying to get it from underneath the items she tells me the price.
I pay using my card and then try and fit everything into my carrier bags.
She stands with her hands folded huffing and puffing and says to the line "sorry about the holdup"
Rather than actually helping me ..
Ended up forgetting my bank card.

I work in a supermarket on the checkouts. Unfortunately I struggle to pack bags as I'm in a wheelchair. If someone asks me to pack I will do it but it will take me a little bit of time and if you have a massive trolley full of stuff I'd have to call the supervisor.

I will always be patient with customers packing bags. I'll pause the transaction if needs be. I'd hate any customer to think I'm being rude or lazy as I'm far from rude.

Tbh I think most people have their own way of packing and don't want help.

YANBU to want help but at no point in your OP did you actually ask her for help either. So rather than get stroppy or "stand up to her" this whole situation could have been avoided if you had spoken up "Excuse me, could you slow down I can't keep up." ... "Could you put X, Y & Z in this bag for me, please while I finish packing these items?"

I work in customer services in a supermarket and if someone came to me to complain that their cashier was too fast/didn't help/packed badly I will apologise that they had a bad experience but in the course of the conversation I will also ask them if they specifically asked the cashier for help/to slow down/to pack in a specific way as cashiers are no more mind readers than customers are, and if they say they didn't I will advise them that in future, if they ask then cashiers should be more than willing to help.

Whilst the cashier should already offered to help or seen that they were scanning too fast for the customer sometimes they forget they haven't specifically asked (Eg saying "Are you alright for bags and packing today?" instead of "Do you need bags? Would you like a hand with packing?") or don't notice that the customer has had an issue with one of their bags so their items have built up in the packing area but if the customer doesn't speak up they assume they don't need/want help.

I have customers who are very specific about their shopping so are very slow packers so if you get to the end of scanning and there are lots of items not bagged you will get told off if you try to help. Other customers will just sling bags at you and no matter how you pack the bags it won't be right but they don't give you any instructions as to how they want things doing, other customers tell you very emphatically that they don't want help but when you finish scanning and they still have items left to pack they glare at you if you don't immediately start packing stuff. Cashiers can't win but customers can help themselves a hell of a lot by speaking up and being specific about what they want/need you to do.

I think you can scan items much quicker and easier than you can pack them