Tell me about your doctor's receptionists good or bad?

[mummyrabbitpeppapig]

This happened to me this morning:
( speaking to Dr reception) hello I missed the callback from the doctor can you ask them to ring me back again please? ( Reply) which Dr rang you?. ( me ) I don't know - I missed the call - (receptionist )- well do you know if it was a man or a lady?

Mine all speak to me as though I'm subhuman which I don't care about. However one of them interrupts as you are trying to answer her previous question. Another simply wants to get you off the phone no matter what. E.g. I got a phone message cancelling a nurse appointment. I called back:
Me: Can I make another appointment for tomorrow instead please?
Receptionist: no she's fully booked this week.
Me: Oh. I'm not sure what I should do. I saw Dr X yesterday and I'm taking extra medication for two days and the nurse was going to review that.
Receptionist: It's not my fault.

I was so gobsmacked at that reply I was speechless and I just said thank you and ended the call. Thing is, because it was over the phone I don't know which receptionist it is and none of them wear name badges. But I've had this kind of conversation with this particular one many times.

The receptionists at my doctors are great.

Mine are quite stern and will ask for description of problems but generally just book the appointment.

However I was very angry a few weeks ago as I got home from work to find my DS floppy with high temp, breathing fast and his hands seemed cold. Temp was 39.4 and he has seizures. Dh said he'd been fine half an hour previously and had suddenly gone downhill. I phoned gp to ask for advice as it was still open at 5:30. Receptionist said she'd get dr to call us back and it could be up to an hour. I said I'm sorry but is there no way we could just bring him to be looked at as he's had to go to a&e in ambulance twice before as result of seizures and looking like this, plus I was worried about sepsis.

She said no I can't book you an appointment you should have phoned earlier.

We didn't need an appointment earlier and I'd been at work which I had already explained.

Ended up dr phoning and telling me to bring him straight in. He was ok but it was a scary few days .

The receptionists at mine are atrocious. If you phone up and ask for an appointment they just say 'no we haven't got any for the next two weeks and we can't book any further in advance than that sorry' and then then if you say you need to be seen they just say 'no appointments sorry, try phoning tomorrow' if you insist after this they will then 'allow' you to go on the list for triage nurse. This is regardless of how serious it is, I have asthma and have phoned up explaining this and that I'm struggling to breathe and still the same response, said in a way which is as if they don't care at all. It's shocking really.

I remember the days when you could just phone up, ask for an appointment and be given one that week or the next at worst. Without being interrogated by the receptionists as well! What the hell has happened!