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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

If you shop in a supermarket...

46 replies

LoveMyLittleSuperhero · 23/08/2017 23:11

please remember, your cashier is human too, the machines do sometimes go wrong, we do not have a magic wand to right all wrongs, and degrading us by telling us we are "disgusting" because you dislike the colour of our hair or our tattoos is a massive reflection of what a giant cockwomble you are.

Also, a thankyou to everyone who has taken the time to be friendly, who has understood and been patient when things go wrong, who has thanked us when we help you.

Finally, an extra special mention to those wonderful amazing customers, who take the time to be extra kind to us when it is obvious something has gone wrong, and who stick up for us when the first group appear.

I'm sorry that those in the latter two groups end up overshadowed by the former.

OP posts:
Maryz · 23/08/2017 23:59

This reply has been deleted

Message withdrawn at poster's request.

DirtyMartiniWithAnOlive · 24/08/2017 00:03

OP you weren't at all patronising - literally can't see what Worra was referring to (maybe she could point it out?). To the poster who said chatting to the cashier wastes time, when it's during scanning I don't see how that impacts on other customers. I see the same cashiers regularly and light conversations naturally occur.

Sorry you're having a bad week OP Flowers

GabsAlot · 24/08/2017 00:13

theres no need to be rude to any staff for no reason

i always ask how thy ar busy etc if thy dont want to chat thats fine aswell we'r not always in th mood

haveacupoftea · 24/08/2017 00:21

Safari do you think people who work in supermarkets are inferior Confused

Rachel0Greep · 24/08/2017 00:26

Can't see how the OP was construed as being patronising.

A cashier in Lidl thanked me one day because I bore the brunt of an absolute weapon ahead of me in the queue.

safariboot · 24/08/2017 00:26

In wealth and power, yes, compared to some customers at least. That's the sense of 'inferiors' I take from the quote.

CUNTuesday · 24/08/2017 00:31

lol at safari using Methodist quotes to make a point. Says more about you.

KeepServingTheDrinks · 24/08/2017 00:43

DontCallMeBaby - me too. And my DD is now almost 16! I luffs her, and will queue for ages to be on her till rather than anyone else's (I've had 'helpful' members of staff come up to me and say 'there's a till free over there' and I always have to tell them that Sheila will have a hissy-fit if I go anywhere other than her till!). I've also brought her flowers before because she likes them and her DH is dead, so no one buys her flowers any more. [sorry, that sounds like a stealth boast. But I proper love her!]

She doesn't mind any of the customers (including the INCREDIBLY rude guy one day when I was still packing up my shopping whilst she was telling me about the hospital appointment that she had coming up for invasive tests that she was scared about and he bustled up and said "can we hurry this up!" [neither of us were going slowly, and she was proper upset]. Cunt!).
But she hates unruly kids.

Ladybirdbookworm · 24/08/2017 02:09

I'm wondering how this post is patronising
????
OP you should withdraw your apology and stand by what you posted , you were not in the slightest bit patronising - God forbid a supermarket cashier should get above her station

LoveMyLittleSuperhero · 24/08/2017 09:36

I do have lots of lovely customers (including one who made me cry, I can cope with nasty customers but she was so kind ).
I stand by what I said but also by my apology, I didn't mean for my post to be able to be taken in a way that would offend anyone.
Thankyou everyone for being so lovely and it's nice to hear of your favourite cashiers Grin.
Sorry for disappearing last night I finally got the baby to sleep!

OP posts:
grannytomine · 24/08/2017 09:44

Oh don't have a chat when there is a queue. I was in supermarket yesterday and long queues, we live in a holiday area so lots of campers in doing some shopping. I had been held up by a car accident, I wasn't in the accident but it stopped traffic, so was dashing to pick up GC from summer activity and just stopped to get something for them to eat. All good so far, dash round the supermarket and I was doing OK for time and then I joined a queue. It was the shortest queue and I watched the queues either side of me getting served, new people joining queue and getting served and the cashier was still chatting to the elderly woman she was serving. At the end the customer turned round and thanked her for being so patient, my blood pressure was through the roof by this time as I was at the point of abandoning my shopping and leaving. Fortunately the man in front of me was quick and so was I so I just about did it all in time but it wasn't necessary.

I didn't say anything to the cashier but if she had mentioned it I would have told her it wasn''t appropriate.

It isn't a social club, chat while you are scanning fair enough, having a five minute chat after they paid not so much.

Huppopapa · 24/08/2017 09:48

I always like to say hello to the cashier by name, if possible in their language and have a few words. I never fiddle to get my card out of my wallet though, I pack fast and leave immediately I have my change. A nice chat during the scanning is one thing. A chat afterwards isn't.
In my supermarket we have lots of locals, a Romanian, a Zimbabwean and a man called Stalin! It's nice to be nice!

formerbabe · 24/08/2017 09:52

I'm always polite to cashiers in shops

But...

If you work in a shop and you're serving me, please don't spend the entire transaction gossiping with your colleague, not glancing in my direction or making eye contact and failing to say please and thank you.

Laiste · 24/08/2017 09:56

What makes a person an 'inferior' safariboot?

In your mind here is the cashier the ''inferior'' or the customer?

LoveMyLittleSuperhero · 24/08/2017 10:04

formerbabe absolutely agree with you there! It does go both ways I understand that.

grannytomine was the older lady definitely not still packing? I live in a holiday town where it was busy yesterday and more than once had elderly people who won't pack till everything is scanned then take forever to pack. It's just rude if I scan the next persons before they are finished though so I never really know what to do other than wait. If not then you are absolutely right they shouldn't have still been talking.

OP posts:
Millieja · 24/08/2017 10:15

I once waited in the car park to ambush the dickhead who'd been in front of me at the checkout and made the operator cry (he'd stopped to get cigarettes afterwards) which ok was completely mental a bit OTT but it was very satisfying to watch him scuttle away in terror as I loudly informed him that he was a RUDE HORRIBLE MAN. He wasn't expecting that!

Want2beme · 24/08/2017 10:25

Had a lovely chat with a cashier yesterday. She was quick scanning, I was quick packing and we nattered all the while.

We'll all be old one day and some of us will need a chat with all the lovely staff we meet in the supermarket.

Zippydoodah · 24/08/2017 10:30

We'll all be old and slow sometime. If you're eldery with health problems, you aren't going to be quick. We have responsibility to ourselves to leave time for shopping and a little queue or could use self scan

LoveMyLittleSuperhero · 24/08/2017 10:42

My hero! TBF I do wonder if more people were called out on their shitty behaviour whether they might think before behaving like it again.

OP posts:
BlurryFace · 24/08/2017 10:51

I agree, customers can be lovely, average or awful.

At my old workplace there was a lovely man who was an elderly cancer sufferer (he stopped coming, I think he may have passed) and he brought me dog biscuits as we bonded over our dogs. He always apologised for taking so long (obviously we told him not to worry) as we used to bring him a chair to sit in while we packed his stuff then take it outside for him so he could wait for his lift.

If any customer had complained over how long I took serving him I'd have bitten their head off, job be damned.

grannytomine · 24/08/2017 17:19

LoveMyLittleSuperhero she had finished packing, packing took ages anyway and then she stopped to have a look at the coupons that she had got from the till, you know the so many points if you buy something or other. After she studied them she had a chat with the cashier about them, they agreed one wouldn't be any use to her so they binned that one, then there was a bit about someone coming for a meal, might have been a grandchild. I lost the will to live about then. Then the cashier offered to get someone to help her to the car, so there was bell ringing and cashier standing up waving at people, then the shopper was introduced to the young man who was going to help her and finally it was all over but the woman had to stop smile and say thank you so much for being so patient with me. I felt like shouting I'm not feeling patient.

I felt like cheering when they finally moved off.

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